Sales Representative Social Media

SUMMARY

At Fabtopia, I spearheaded a sales team, enhancing customer satisfaction and

retention through expert negotiation and superior communication skills. My leadership not only fostered a team adept in social media marketing and sales software but also significantly boosted sales, showcasing my ability to merge technical proficiency with collaborative teamwork. Results-driven Sales Representative Team Leader known for high productivity and efficient task completion. Specialized in strategic planning, customer relationship management, and sales forecasting. Excel at communication, leadership, and problem-solving to drive team success and exceed sales targets. Committed to leveraging these skills to contribute positively to the team and company growth. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

EXPERIENCE

Fabtopia - Sales Representative Team Leader

Georgetown, Guyana • 01/2024 - 11/2024

CONTACT

***.*********@*****.***

240-***-****

Hyattsville, MD 20785

SKILLS

EDUCATION AND TRAININ

G

High School Diploma

The Bishops High School

Carmichael St,

Georgetown,Guyana • 07/2007

Allecia Benjamin

• Resolved customer complaints promptly and professionally. Recruited, hired, trained, evaluated, coached, mentored, and disciplined Sales Representatives.

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Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

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Provided training, coaching, and support for new and existing Sales Representatives.

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Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

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• Identified customer needs by asking questions and advising on best solutions.

• Developed key customer relationships to increase sales.

• Listened to customer needs to identify and recommend best products and services.

• Recognized security risks to properly handle situations.

• Negotiated contracts with customers in order to maximize profits.

• Reset store displays for special events and seasonal merchandise changes.

• Maintained detailed records of all sales activities within the team's CRM system.

• Completed day-to-day duties accurately and efficiently.

• Team management

• Sales software proficiency

• Negotiation expertise

• Data-driven decision-making

• Sales promotion

• Customer retention

• Online sales

• Social media marketing

• Excellent communication

• Teamwork

• Worked effectively in team environments to make the workplace more productive.

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