Room Service Dietary Aide

FNU KIRTI

Address: **** ******* *****, **********, **, 95826

Email: ************@*****.***

Phone: (323) 899 – 2148

OBJECTIVE

To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization EXPERIENCE

SACRAMENTO REHABILITATION HOSPITAL ( DIETARY AIDE) AUGUST 2023 – PRESENT O INTRODUCES ROOM SERVICE AND EXPLAINS DIET ORDER TO NEW ADMISSIONS O ASSISTS REGISTERED DIETITIANS AS DIETARY AIDS

O ACTS AS LIAISON BETWEEN NURSING AND DIETARY

O PRINTS AMBASSADOR REPORT WITH PATIENT NAME, ROOM, DIET AND ADMISSION DATE O REVIEWS REPORT FOR PATIENTS ADVANCED FROM NPO/CLEAR/FULL DIETS O IDENTIFIES CURRENT DIET ORDER AND EXPLAINS ROOM SERVICE TO NEW PATIENT O EXPLAINS TIMES PATIENT MAY CALL TO OBTAIN MEAL

O DOCUMENTS, RESOLVES OR REFERS ANY COMPLAINTS/CONCERNS THE PATIENT AND/OR FAMILY MEMBERS MAY HAVE

O CONDUCTS DAILY MEAL ROUNDS

O RECORDS PATIENT, DIET, ROOM NUMBER AND COMMENTS DAILY O FILLS IN AS NEEDED IN DIET OFFICE AND KITCHEN

O COMPLIES WITH ALL COMPANY SAFETY AND RISK MANAGEMENT POLICIES AND PROCEDURES O PARTICIPATES IN REGULAR SAFETY MEETINGS, SAFETY TRAINING AND HAZARD ASSESSMENTS O ATTENDS TRAINING PROGRAMS (CLASSROOM AND VIRTUAL) AS DESIGNATED HOLLYWOOD PRESBYTERIAN MEDICAL CENTER (PATIENT AMBASSADOR) JUNE 2022-AUGUST 2023 o INTRODUCES ROOM SERVICE AND EXPLAINS DIET ORDER TO NEW ADMISSIONS o ASSISTS REGISTERED DIETITIANS AS DIETARY AIDS

o ACTS AS LIAISON BETWEEN NURSING AND DIETARY

o PRINTS AMBASSADOR REPORT WITH PATIENT NAME, ROOM, DIET AND ADMISSION DATE o REVIEWS REPORT FOR PATIENTS ADVANCED FROM NPO/CLEAR/FULL DIETS o IDENTIFIES CURRENT DIET ORDER AND EXPLAINS ROOM SERVICE TO NEW PATIENT o EXPLAINS TIMES PATIENT MAY CALL TO OBTAIN MEAL

o DOCUMENTS, RESOLVES OR REFERS ANY COMPLAINTS/CONCERNS THE PATIENT AND/OR FAMILY MEMBERS MAY HAVE o CONDUCTS DAILY MEAL ROUNDS

o RECORDS PATIENT, DIET, ROOM NUMBER AND COMMENTS DAILY o FILLS IN AS NEEDED IN DIET OFFICE AND KITCHEN

o COMPLIES WITH ALL COMPANY SAFETY AND RISK MANAGEMENT POLICIES AND PROCEDURES o PARTICIPATES IN REGULAR SAFETY MEETINGS, SAFETY TRAINING AND HAZARD ASSESSMENTS o ATTENDS TRAINING PROGRAMS (CLASSROOM AND VIRTUAL) AS DESIGNATED PICO RIVERA INN AND SUITES (FRONT DESK CLERK) FEBRUARY 2022 – JUNE 2022 o PROVIDE EXCELLENT CUSTOMER SERVICES AT ALL TIMES AND ENSURE CUSTOMER SATISFACTION o GREETS AND WELCOME GUESTS IN A FRIENDLY AND PROFESSIONAL MANNER o PROVIDE INFORMATION REGARDING ROOMS AND MAKE ROOM ASSIGNMENT ACCORDING TO CUSTOMER REQUESTS o PERFORM CHECK-IN AND CHECK-OUT OF GUESTS

o MAKE ROOM RESERVATIONS, CANCELLATIONS, CONFIRMATIONS AND REGISTRATIONS BASED ON GUEST REQUESTS o REPORT MANAGER IMMEDIATELY ABOUT ANY UNUSUAL EVENTS, ACCIDENTS AND SECURITY ISSUES o POST CHARGES TO ROOM AND RECEIVE CARD AND CASH PAYMENTS o PREPARE REPORTS FOR MANAGER REGARDING CHECK-INS, CHECK-OUTS, HOUSEKEEPING, AND OTHER GUEST SERVICES AT THE END OF SHIFT

HARRISONS FIJI (RETAIL MANAGER) JANUARY 2009 – DECEMBER 2021 o PLAN AND IMPLEMENT THE OVERALL STORE STRATEGY

o COLLABORATE WITH THE MARKETING TEAM TO DEVELOP A MARKETING STORE STRATEGY o RECRUIT AND HIRE NEW STORE EMPLOYEES

o TRAIN AND EVALUATE STORE EMPLOYEES

o CREATE A HEALTHY AND ENJOYABLE STORE WORK ENVIRONMENT o TRAIN STORE EMPLOYEES ON CORPORATE POLICIES AND PROCEDURES o DEVELOP RELATIONSHIPS WITH KEY SUPPLIERS AND VENDORS o KEEP TRACK OF INVENTORY LOSSES AND/OR SHRINKAGE

o PROCESS BUSINESS TRANSACTIONS, HANDLE CASH, PROCESS DEBIT/CREDIT CARDS AND PERFORM RETURNS OR EXCHANGES DANS READY TO WEAR (ASSISTANT RETAIL MANAGER) JANUARY 2003 – AUGUST 2008 o SUPERVISE AND TRAIN STAFF

o REVIEW STAFF PERFORMANCE AND OFFER CONSTRUCTIVE FEEDBACK o COLLABORATE WITH TEAM LEADS ON SETTING AND ACHIEVING TEAM-SPECIFIC GOALS o PURCHASE INVENTORY BASED ON CURRENT TRENDS, AVAILABILITY OF NEW PRODUCTS AND CUSTOMER INTEREST o DISPLAY MERCHANDISE TO MAXIMIZE PURCHASING APPEAL o ORGANIZE SALES AND PRODUCT DEMONSTRATIONS

o INTERACT WITH CUSTOMERS AND RESOLVE COMPLAINTS OR GRIEVANCES EDUCATION

BASIC COMPUTER CERTIFICATE, UNIVERSITY OF THE SOUTH PACIFIC JANUARY 1997-DECEMBER 1998 Various classes taken with hands on training on standard software (word processing, excel, and database), introduction to computing science, data structure and algorithms, computer organization, and database management systems LEAVING CERTIFICATE, NATABUA HIGH SCHOOL JANUARY 1992 – DECEMBER 1996 Completion of general education courses and obtained leaving certificate (equivalent to high school diploma) SKILLS

• Multilingual: English, Hindi, and

Gujarati

• Effective Time Management Skills

• Excellent Customer Service Skills

• Staff Management

• Operations Management

• Problem-solving abilities

• Communication Skills

• Basic Computer Skills

• Attention to Detail

• Strong Work Ethic

• Leadership Experience

• Adaptability/Flexibility

CERTIFICATION: FOOD HANDLER CERTIFICATE (SERVSAFE)

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