Office Manager Accounts Payable

Bookkeeper/Office Manager

Mechanical service solutions - Memphis, TN

October 2023 to Present

Maintained accurate and up-to-date financial records for multiple clients

Performed monthly bank reconciliations to ensure accuracy of financial transactions

Managed accounts payable and accounts receivable processes, ensuring timely payments and collections

Generated detailed financial reports, including balance sheets, income statements, and cash flow statements

Collaborated with external auditors during annual audits to provide necessary documentation and support

Assisted in the preparation of budgets by providing accurate financial data and analysis

Developed strong relationships with clients, providing personalized service tailored to their specific needs

Colorado state firefighters

Pbe entertainment - Memphis, TN

September 2020 to September 2023

I am responsible for overseeing all re setters for the donations made to the Colorado State Firefighters. Contacted all leads on donations and completed their donations within our system.

Attention to Detail.

Active Listening Skills.

Improving Customer Experience.

Building Donates Loyalty.

Positive Attitude.

Time Management.

Interpersonal Skills

Mortgage Field Inspector

Bradley managment - Memphis, TN

September 2018 to February 2019

Conducts collateral inspections of mortgaged properties for financial institutions. After the property is inspected, I prepare a report for the financial company describing the state of the property—its occupancy and whether it is in disrepair, for instance.

Cast Member

Disney Consumer Products - Memphis, TN

March 2013 to May 2016

Handle customer inquiries, complaints, billing questions and request for extension on their billing for trips planned. Repaired trust with angry callers by remaining calm and sympathetic, located resources to aid in problem resolution. Followed up with plan that was set in place to continue with the positive relationship that was made.

Resolved over 300 issues within a given week and consistently met performance benchmarks in all areas (speed, volume and accuracy)

Became the lead “go-to” person for the new cast members and on particularly challenging calls as one of the company’s mentors and trainers of both new and established employees.

Education

Bachelors in Psychology

University of phoenix

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