SUMMARY
SKILLS PROFESSIONAL EXPERIENCE
Nigeria Niger, Bida
*************@*****.***
AMINAT MUHAMMED +234-813-***-****
Highly motivated and professional Freelancer with over 7 years of experience providing high-level support to senior executives. Proficient in managing calendars, organizing meetings and events, handling confidential documents, and communicating with internal and external stakeholders. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team. Ingoude Company 2018 - Present
Designed and developed responsive, user-friendly
websites using HTML, CSS, JavaScript, and CMS
platforms.
Collaborated with cross-functional teams for cohesive brand messaging.
Conducted website audits to enhance UX, SEO, and
conversion rates.
Implemented accessible design and engaging
multimedia elements.
Spearheaded project planning, execution, and
delivery for large-scale initiatives.
Developed project plans, resource allocation, and risk management strategies.
Developed comprehensive project plans, resource allocation strategies and risk management plans.
Fostered communication among team members and
stakeholders.
Implemented Agile methodologies and managed scope, schedule, and budget.
Website Designer
Project management
Variance Analysis
Maintains strict confidentiality
Assisting with personal grooming
Team player with positive attitude
HIPAA compliance
Budgeting and Forecasting
HIPAA compliance
Stakeholder management and communication
Project management
Document Library Maintenance
Database Building
Maintains strict confidentiality
Process improvement
BI Tool and System Design
Website Design
Medicare and Affordable Care Act HCC coding
Industry Report Reading
Python programming Language
Agile and Scrum framework knowledge
CERTIFICATIONS
Executive Secretary and Business
Administration Certification
Advanced Executive Assistant and Office
Manager Diploma
Executive Office Professional Certificate
Program
UI/UX
Copywriter
Programming & Tech
Obafemi Awolowo University
Studio Shodwe University
EDUCATION
Bachelor's Degree in Business Administration
2016 – 2020
Business Administration on Executive Assistance
2020 – 2022
Aldenaire & Partners 2015 - 2016
Resolved customer inquiries effectively on first contact. Addressed complaints using empathetic communication. Processed orders, returns, and exchanges accurately. Collaborated with internal teams to resolve complex issues. Maintained product knowledge and tracked customer
interactions using CRM tools.
Customer Service Specialist
ACCOMPLISHMENTS
Member of the Obafemi Awolowo Academy of Professional Coders (OAPC).
Verified coded data to prevent fraud and abuse.
Increased client satisfaction by 50% through corrective action for complaints.
Introduced a checklist for detailed client requirements. Thank you so much for considering my application. I'm thrilled to have had the opportunity to showcase my skills and experience. I look forward to the chance to discuss my qualifications further. Thank you again for your time and consideration