Sam's Club Project Manager
Resume:
Bryan Krantz
**** ** **** ***** **** Coral, FL **993
***********@*****.***
Objective
• To acquire a challenging career, where I can fully utilize my training, communication and management skills, while making a significant contribution to the success of my employer.
Experience
BAKER SAM'S CLUB 04/29/2017-04/2021
• Prepared Bakery Items for sale
• Worked open or close as needed
• Team Player; picked up shifts as needed
• Unloaded Trucks, Stocked freezer
• Ordered supplies for resupply
SUPERVISOR THOROUGHBRED RESEARCH GROUP 10/01/2012-04/21/2017
• Manage 60 interviewers.
• Track records of absences and skills infractions.
• Develop performance plans for low performing interviewers.
• Conduct new hire and on-going employee trainings.
• Generate reporting for clients and management.
• Manage goals and quotas set forth by project manager for each individual research study.
Skills & Abilities
MANAGEMENT
• Demonstrated ability to analyze problems or adverse situations in a bid to provide well-placed customer service.
• Exceptionally goal-oriented with deep focus on meeting self and company goals on-time and in an efficient manner, by keeping within the confines of protocol.
• Regularly seek out and take on new responsibilities.
• Strong skill in time management, prioritizing task and meeting deadlines.
TRAINING
• Collaborate on training manuals, courses, and presentations to provide customized training for every type of learner.
• Created new hiring training syllabus utilized by supervisors.
• Responsible for the on-boarding of all new hires; including training modules, application and software, B2B and HIPPA compliant research studies.
• Redesigned processes and training documentation for supervisors.
COMMUNICATION
• Create reports for assigned research projects for clients, senior leadership and project management.
• Communicate confidently with clients, management and employees.
• Provided one-on-one coaching for 60 employees based on individual needs. Listened to their stories, determined aspirations and conveyed positive feedback to enrich productivity levels. Result: Team has met all goals and quotas set by clients.
• Host and present assets and goals for new research studies, companywide.
LEADERSHIP
• Display a high degree of honesty, loyalty and integrity.
• Effectively enforce policies, rules and regulations, while maintain high ethical standards.
• Provide management with accurate information concerning the strengths and weaknesses of employees.
• Resolve conflicts between individual needs and requirements of the organization.
• Recognize the difference between managing and doing. Avoid managing by crisis.
Education
• Edison of Community College- AA degree
• Cape Coral High School
Contact this candidate