Customer Service Practical Nurse

ZAMBIA MITCHELL

**** ****** *****, ******, ** ***05 C: 229-***-**** ***************@*****.***

OBJECTIVE

To obtain a position utilizing my extensive experience as a licensed practical nurse. A dedicated and versatile professional with outstanding customer service skills and ability to lead teams to productivity well beyond organization expectations, seeking to build off a robust medical education within an innovative healthcare facility.

EXPERIENCE

4/2024- Present

LPN, PRUITT HEALTH-MOULTRIE

Administer medications to patients by mouth orally, g-tube, and injections

Measure vital signs and weight.

Collect, store, and ensure transport of certain specimens for laboratory studies.

Communicate with physicians via telephone, fax, and Physician Communication forms. Implement physician orders.

Ensure physician orders, laboratory reports, and other data is scanned and filed in resident charts. Document pertinent information in Nursing Notes and elsewhere per policy (e.g., incident reports).

Adhere to emergency protocols, including performing CPR and administering first aid as necessary

Attend and participate in-service training and team member meetings, as requested

4/2018 – 3/2024

LPN, Lee county Health and rehabilitation

Assemble and usage of medical equipment

Inventory and document medical supplies

Obtain and record vital signs

Report changes in condition to family member on contact list

Monitor intake and output for fluid restriction

Obtain specimen per doctor’s orders

Assist patients with transfers and ambulation

Conduct audits on medication chart

11/2022-02/ 2023

LPN, DAWSON MANOR HEALTH AND REHABILATION

Making appointments, keep records, or perform other clerical duties.

Attending staff meeting

Monitoring and maintain glucose and accuchecks

Administering enemas

Obtaining specimens

Shift report to oncoming nurse

03/2009 – 07/2022

LPN/ PROGRAM SUPERVISOR THE MENTOR NETWORK

Communication with patients with compassion while keeping medical information confidential

Document changes in patient’s conditions and discussed concerns with supervising health care provider

Managed recruitment and hiring of more than 3 new staff.

Inventory and requisition supplies and instruments.

Communicate effectively with patients and loved ones to explain diagnoses, treatment options, and procedures.

Observe strict confidentiality and safeguard all patient related information

Measure and record patient’s height, weight and other vital signs

Obtaining specimens

Transporting clients to and from doctors' appointments via mentor van

Staff scheduling

Conduct monthly staff meeting

EDUCATION

MARCH 2003

ASSOCIATE OF SCIENCE: NURSING, ALBANY TECHNICAL COLLEGE

SKILLS

Excellent attention to detail, good oral and written communications skills

Assumes accountability for own professional practice in achieving patient outcomes

Administer prescribed medications or start intravenous fluids, noting times and amounts on patients' charts.

Observed patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action.

Ability to identify and report problems, use initiative and good judgment to reach quality decisions

Measure and record patient’s vital signs such as height, weight, temperature, blood pressure, pulse and respiration.

ACTIVITIES

Certifications: CPR Certified Valid Georgia LPN License – eNLC BLS CPR Certification

Demonstrate the ability to work with patients, families, and a multi-disciplinary team in a tactful and professional manner to provide exceptional care for the patient.

Demonstrates good leadership skills -Trained and supervised new hire staff, before they began their service to patients.

Ability to work well with other staff to facilitate the best quality care for the patients

REFERENCES

Name: Tonya Wright, State Services Coordinator

Phone: 229-***-****

Name: Rhonda Shedd, RN

Phone: 706-401- 0253

Name: Chawneaguea Holt, LPN

Phone: 229-***-****

Contact this candidate