Los Angeles Customer Service
Resume:
AD
Alexis Delgado
Professional Summary
Hardworking, Versatile and dynamic, with a proven track record in customer service and multitasking proficiency. Excelled in high-pressure environments, boosting sales through strategic upselling and cultivating lasting client relationships. Demonstrates exceptional interactive communication skills and adaptability, ensuring client satisfaction and loyalty.
Work History
Private Events - Host
Los Angeles, CA
12/2021 - Current
Private Party - Cocktail Server
Los Angeles, CA
12/2021 - Current
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
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Answered customer questions about hours, seating, and menu information.
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Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
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Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
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Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
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Managed cash transactions accurately, ensuring proper handling of payments and tips.
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Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
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Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
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Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
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Boosted beverage sales through strategic upselling techniques and promoting daily specials.
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*********@*****.***
Visalia, CA 93292
Bold Profile
Skills
Ability to stay calm and work
efficiently under pressure
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● Multitasking proficiency
● Effective time management
Exceptional customer service and
problem-solving skills
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● Interactive communication skills
● Positive and professional
● Flexible and adaptable
Education & Training
2019
Beauty Academy
Los Angeles, CA
Graduate Certificate: Hyaluronic Pen
2018
Crescent Valley Public Charter
Visalia, CA
High School Diploma
Self Employed Services - Dog Nanny
Visalia, CA
07/2021 - Current
Self Employed Services - Hyaluron Pen Artist
Visalia, CA
06/2019 - 12/2023
Mall Kiosk - Beauty Consultant
Visalia, CA
03/2018 - 11/2019
Footlocker, Footlocker - Sales Associate
Visalia, CA
01/2017 - 08/2019
Increased clientele through positive word-of-mouth referrals from satisfied customers.
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Cultivated lasting relationships with both pets and their owners through consistent, compassionate, and attentive care that exceeded expectations.
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Developed trust with clients by maintaining strict confidentiality in regards to personal information and home security measures.
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Managed multiple pets concurrently while ensuring individualized attention for each animal under my care.
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Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
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● Gave medication to pets following guidelines from owners. Washed, trimmed, and brushed animals to maintain good grooming standards.
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● Consulting with clients to understand desired results
● Sanitizing maintaining a clean workspace
Transformed clients' lip appearance while ensuring a natural, balanced look.
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● Developed lasting bonds with returning clients.
Monitored current trends to understand fashions and better serve customer needs.
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Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
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● Maintained counter and display areas for cleanliness and organization. Identified client needs and recommended products based on preferences and requirements.
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Provided feedback to management regarding customer preferences and emerging trends, leading to more informed purchasing decisions for the store''s inventory.
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Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
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Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
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Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
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Managed returns, exchanges and refunds in accordance with store policy.
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● Prepared merchandise for sales floor by pricing or tagging. Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
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Provided positive first impressions to welcome existing, new, and potential customers.
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