Jacqueline D. Carraway
CBDR/PA GRANT MANAGER / DOCUMENTATION MANAGER / CLIENT RELATIONSHIP MANAGER
Objective
Reliable Grant Manager demonstrating high level of ownership and initiative. Possessing exceptional
work ethic and desire to go above and beyond to exceed company expectations. Offering
knack for building productive working relationships. Successful in fast-paced, deadline-driven
environments to manage goals and team development. History of thriving in team-oriented
environments. Insightful Manager with experience directing and improving operations through
effective employee motivational strategies and strong policy enforcement. Proficient in best
practices, market trends and regulatory requirements of industry operations. Talented leader
with analytical approach to business planning and day-to-day problem-solving.
Experience
B&A Grant Services & Software Grant Manager/Client Relationship Manager. 11/2024-Present
•Review grant applications, agreements, and compliance guidelines.
•Establish and monitor a Project Schedule and Compliance Checklist.
•Ensure Grantees adhere to reporting deadlines and compliance requirements.
•Advise and guide clients throughout the grant lifecycle.
•Monitor grant budgets, expenditures, and reimbursements to ensure targets are met.
•Work with client staff to resolve compliance issues that arise.
•Prepare and submit financial reports, budget amendment requests, invoices for completed grant work, and grant reports to grantor agencies.
•Communicate amended timeframes, budgets, and requirements to client staff.
•Create and maintain detailed files and documentation to meet comprehensive audit requirements.
•Liaise between grantor agencies and our client’s day-to-day business operations.
•Provide strategic advice to build sustainable grant programs for clients.
•Review grant programs to evaluate suitability for key projects for each client.
•Perform preliminary scoring evaluation of projects being considered for funding.
•Send grant research reports to clients to propose suitability discussions.
•Lead monthly calls with each client to review statuses of grant application activity.
Carraway Enterprises Owner / Operator 2/2004-Present
Created a business strategy and established Carraway Enterprises.
Oversaw day-to-day business operations.
Consulted with customers to identify their needs and propose optimal
solutions.
Provided training and motivation to employees for daily business
functions.
Improved operational efficiency and productivity by managing
budgets, accounts, and costs.
Led the recruitment, hiring, and training of initial personnel,
establishing key internal functions and defining roles for the new
organization.
Developed visual marketing materials for both new and used inventory
using social media and the company website.
Utilized accounting skills to manage accounts payable and receivable,
run payroll and fund a team of five employees.
Reconciled daily sales, returns, and financial reports in QuickBooks.
Hagerty Consulting Managing Associate DR 12/2022- 9/2024
Worked on disaster preparedness, response, mitigation, and recovery
projects.
Developed various emergency management deliverables.
Managed projects of an array of sizes, including project planning, team
leadership, and budget management.
Provided consulting services at various government levels and in the
private sector.
Maintained strong client and professional relationships.
Applied expertise in emergency management, homeland security,
accounting, finance, engineering, and public/business administration.
Proficient in using Salesforce, QuickBase, Emergency Management
Mission Integrated Environment (EMMIE), Grants Portal, and WebEoc
for the State of Florida.
Elysian Consulting Documentation Manager/Senior Grant Coordinator 2/2021-2/2023
Managed 15 employees, assessing their skills, and assigning tasks.
Oversaw daily operations, mentored team members, and adjusted job
assignments to match evolving business needs.
Conducted onboarding and training for new hires, maintained
detailed progress records, and offered feedback on performance and
training.
Organized and reconciled a vast invoice spreadsheet for government
departments.
Aided in FEMA reimbursement processes for disaster recovery,
documenting losses and managing applicant documentation.
Clearview Digital Conversions Quality Control Manager 6/2014-2/2021
Developed and analyzed quality control processes and deliverables to
assess current standards and propose action plans.
Collaborated with development teams, internal customers, and
product line management to ensure the delivery of desired quality
requirements to distributors.
Optimized quality and cost reduction by upholding quality control
objectives.
Demonstrated strong Project Management and leadership skills by
simultaneously managing multiple documentation projects.
Enforced quality standards and procedures to enhance customer
satisfaction and minimize errors.
Mentored and motivated employees to pursue excellence and foster
professional growth.
Mississippi Department of Transportation Special Projects Officer IV 6/2007-5/2009
Managed 100+ projects annually.
Conducted quality inspections at various project stages to ensure
adherence to standards.
Reviewed project documents and supporting materials.
Performed checks throughout project development to maintain
Quality.
Identified plans and resources necessary to achieve project goals.
Oversaw projects from procurement to commissioning.
Initiated projects, managed costs, and monitored performance.
Managed high-profile projects, planning, designing, and scheduling
phases.
Revised standard operating procedures and rules for the Roadway
Maintenance Division.
Accounted for and budgeted regular maintenance of state and
federally funded roadway projects through the FHWA highway
program and Emergency Disaster Roadway projects.
Mississippi Postal Employees Federal Credit Union Teller/Collections Officer 1/2004-6/2007
Managed cash and customer transactions at the start of each shift.
Handled check cashing, deposits, and withdrawals, ensuring accuracy
and compliance.
Provided a range of services, including issuing checks and currency
exchange.
Assisted customers with account-related tasks and inquiries.
Balanced cash drawer at the end of each shift.
Addressed customer issues and initiated new accounts.
Promoted bank products and identified referral opportunities.
Ensured compliance with internal controls and policies.
Collaborated with the collections officer on delinquent loan
recoveries.
Mississippi Department of Transportation Special Projects Officer IV 5/2000-1/2004
Organized archival systems for roadway projects, including labeling,
sorting, and categorizing documents.
Managed document retrieval requests and implemented a long-term
storage strategy.
Complied with regulatory requirements and promoted consistency in
documentation practices.
Provided employee training on efficient document use.
Assisted in both internal and external audits.
Maintained document integrity and controlled access to roadway-
related documents.
Education
Mississippi State, Course 2/2023
Project Management (PMP)
Mississippi College, MS of Science 12/2021
Major: Administration of Justice Minor: Emergency Management
Mississippi College, BS of Science 12/2020
Major: Paralegal Studies Minor: Communication
Hinds Community College, AA of Arts 5/2007
Major: Liberal Arts
Skills & abilities
Grants Management Systems
Contracts, Procurement, and Grant
Reviewing
Customer Support and
Administration
Documentation Control and
Reporting
File and Record Management
Federal Grant Policy, Compliance &
Regulation
FEMA Emmie Systems
USAS Blue Zone Payment System
Microsoft 365, PowerBi, & Visio
ShareFile, Citrix
OneDrive, SharePoint
Egnyte, BGaps Grant Software, Hubspot
SmartSheet
Salesforce
QuickBase
Quickbooks
Project Management
Grants Portal
Rules and Standard Operating Procedures
Training to write Private Grants
VAYGO Audits
Private State/Federally Funded Grant (Cradle to Grave)
Certifications
FEMA Emergency Management Certification IS-00100.C
-Incident Command System ICS-100
FEMA Emergency Management Certification IS-00200.C
-Basic Incident Command System for Initial Response
FEMA Emergency Management Certification IS-00700.B
-National Incident Management System
FEMA Emergency Management Certification IS-00800.D
-National Response Framework
*References Upon Request