Juana Rose
***********@*****.*** 909-***-**** Jurupa Valley, CA
SUMMARY
Detail-oriented professional with 15 years of experience in administrative support roles, seeking an Administrative Assistant position. Proven expertise in schedule coordination, database management, and back-office operations, with proficiency in Excel, including VLOOKUP and Pivot Tables. Strong background in maintaining records, preparing reports, and fostering professional relationships to enhance organizational efficiency.
WORK EXPERIENCE
County Registrar San Bernardino, CA
Material Proofer (Bilingual) Oct 2023 - Feb 2024
• Ensured the accuracy of election materials through meticulous letter-to-letter comparison, formatting, and punctuation checks.
• Verified the correct display of election selection codes on ballots, maintaining election integrity.
• Managed typesetting and proofing of all election-related documents, and updated the workflow database efficiently.
Workforce Enterprises Staffing Agency Moreno Valley, CA On-Site Coordinator Dec 2022 - Apr 2023
• Documented on-site issues using the Avionte system to maintain accurate records and facilitate resolution.
• Analyzed timesheets and imported data using Excel, ensuring accurate and timely preparation of weekly payroll.
• Developed and maintained strong professional relationships with colleagues and management to enhance collaboration and communication.
Nelson Connects Moreno Valley, CA
Program Coordinator Apr 2022 - Nov 2022
• Demonstrated proficiency in ERecruit Staffing, eStaff 365, and Kronos software to enhance recruitment processes and improve operational efficiency.
• Screened and evaluated candidates to assess their competence, background, and skill set, ensuring alignment with organizational needs and culture.
• Counseled associates on career development opportunities and implemented applicable changes to support their growth and success within the organization. Inland Empire Utilities Agency Chino, CA
Records Management Assistant Oct 2021 - Apr 2022
• Managed and organized both digital and physical filing systems, ensuring efficient retrieval of information.
• Entered and compiled data to prepare essential documents, spreadsheets, and reports.
• Executed company procedures for the secure destruction of obsolete records. CH Robinson San Bernardino, CA
Operations Assistant Apr 2018 - Apr 2020
• Scheduled and managed appointments using an Excel calendar, and compiled data for monthly reports.
• Responded to phone calls and emails with efficiency, documenting client interactions within the database.
• Gathered, organized, and distributed information and reports to relevant individuals and departments in a timely manner.
Youth Hope Inc. San Bernardino, CA
Office Administrator Mar 2015 - Sep 2016
• Managed daily clinical office operations and coordinated patient reception activities, ensuring smooth workflow and effective communication.
• Scheduled appointments for a team of four therapists using Google Calendar, optimizing a 6-day work week schedule.
• Ensured compliance with HIPAA regulations in handling patient information and maintained accuracy in provider coding and reported services. Webwork Solutions Santa Ana, CA
Site Administrator & Affiliate Marketer Jun 2003 - Jun 2009
• Regulated 80 websites while delivering customer support to a member base exceeding 120,000 individuals.
• Developed and implemented marketing strategies to enhance referral-based business growth.
• Managed remote Apache web servers and edited HTML, PHP, and MySQL code to ensure optimal website functionality.
Titanium Metals Corporation Tustin, CA
Logistics Conversion Clerk Jul 2005 - Mar 2007
• Coordinated shipping processes, ensuring seamless scheduling and management of logistics flow, while collaborating with Accounts Payable to maintain zero past due invoices.
• Managed order entry using proprietary SAP software, and consistently updated weekly status reports on bills of lading and delivery documents. Coca Cola Fountain North America Irvine, CA
District Sales Coordinator Dec 1999 - Jun 2003
• Supported 14 sales associates, resulting in significant improvements in their productivity, and compiled monthly reports for Management Summary.
• Enhanced traceability by developing organizational systems for maintaining records, reports, and agendas.
EDUCATION
Boise State University Adult Center
GED, General Education
Boise, ID
1989
SKILLS
Self-Motivated • Problem Solving • Friendly, Positive Attitude • Team Player • Back-Office Operations
• Database Management • Schedule Coordination • Excel Proficient in VLOOKUP and Pivot Tables