Truck Driver Claims Adjuster
Resume:
JAIME DOMINGUEZ
Goodyear Az. 85338
QUALIFICATIONS
10+ years of experience in all aspects of insurance claims
Employs high-level negotiation skills in resolving claims to the satisfaction of all involved parties
Experience with obtaining relevant evidence and information regarding claims
Experience with conducting interviews, gathering detailed information and completing field investigations
Able to negotiate final settlements for claims and payment arrangements
Independent and team player with excellent interpersonal, organizational and planning skills
Analytical thinker and innovative problem solver with the ability to effectively communicate verbally and in writing
Proficient with Microsoft Office Suite
EXPERIENCE
C.D. Foodservice Inc. 2017-2018
Truck Driver
. Drove a 26 ft. refrigerated bobtail truck
. Delivered deli food products.
B & B Logistics 2015-2017
Fleet Manager
Responsible for booking loads for shipment
Ensured drivers conducted delivery/pick up in a timely manner
Created and maintained truck load schedules/reports
National General Insurance (Contract) 2014
Claims Adjuster
Handled property damage claims
Obtained relevant evidence and information regarding claim
Conducted interviews, gathered detailed information and completed field investigations
Identified and collected evidence and determined its value to a specific claim
Conducted claim and estimate re-inspections
Explained premiums owed to policyholders, agents and underwriters
Recommended settlement offers and negotiated payment arrangements
Moore Data Management 2013
Photographer (Realty Company)
Responsible for photographing properties that were for sale
Mercury Insurance Company 1998-2012
Casualty Adjuster
Reduced loss ratios through fair and prompt processing of claims
Obtained relevant evidence and information regarding suspicious claims
Interviewed claimants, medical specialists and employers to determine pertinent claim information
Managed a caseload of 30-40 clients each quarter
Attended yearly anti-fraud trainings, conferences, client SIU trainings and industry seminars
Conducted interviews, gathered detailed information and completed field investigations
Investigated any potentially fraudulent claims with a focus on thoroughness, quality and cost control
Mentored new members of the claim staff
Identified and collected evidence and determined its value to a specific claim
Closed an average of 20-30 cases per quarter
Conducted claim and estimate re-inspections
Contacted injured parties and legal representatives to negotiate final settlements for claims
Explained premiums owed to policyholders, agents and underwriters
Recommended settlement offers and negotiated payment arrangements
Kept up-to-date on changes in regulations for deductibles and collections
Obtained all necessary information to complete proper evaluation of injury claims
Investigated claims, conducted field audits, determined losses and reported findings
Completed required investigations on referred files in a timely manner
Monitored the quality of independently conducted investigations
Analyzed first reports of loss and underlying file material to determine if a claim was suspect
Selected and managed a private investigative panel of several independent contractors
Reviewed data to verify the validity of claims
Drafted statement of loss to summarize damages, payments and underlying policy coverage
EDUCATION
Woodrow Wilson High
Diploma
Some college: Notre Dame de Namur University
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