Advanced MS Excel, Word, PowerPoint, Access and Publisher
Resume:
Michelle Padilla
Albuquerque NM 87105
************@*****.*** 505-***-****
Summary:
Dedicated and detailed oriented professional with extensive experience in office management, administrative support, and education facilitation. Proficient in advanced Microsoft Office applications, data communications and computer networking. Demonstrated expertise in customer service, scheduling, and creating instructional materials. Skilled in remote work and adept at multitasking in fast-paced settings.
Professional Experience:
Office Manager
Galileo Dispensary, Albuquerque, NM
November 2021 – Present
Oversee general office operations and coordinate daily activities.
Generate and update spreadsheets to track daily purchases, revenue, and capital fluctuations.
Prepare and organize documentation for OSHA compliance and random audits.
Process and distribute paychecks directly to supervisors with accuracy and confidentiality.
Maintain filing systems and perform general office duties to support operational efficiency.
General Manager
Prosper For You, LLC
Albuquerque, NM
February 2022 – Present
Oversee remote operations and coordinate tasks daily.
Generate and update spreadsheets and databases for engineering projects.
Generate and maintain scheduled tasks and follow up on completed tasks via telephone and/or email.
Prepare reports and provide training on both office and remote position policies and procedures.
Order and maintain all office supplies as needed.
Provide customer service with knowledge of services offered and rendered.
Library Head Clerk
Grants, NM
December 2019 – October 2021
Generate and maintain spreadsheets for all documentation necessary for the quarterly and annual audits.
Customer service.
Gather resources to provide upon requests from patrons.
Generate and consolidate daily check-in and check-out logs.
Generate and maintain monthly newsletters by collecting any and all data, resources and news and creating the monthly Grants Library Newsletter.
L.T.S. – Let’s Take Surveys
August 2021 – July 2022
Conducted daily outbound calls and recorded responses for audit opinion polling.
Multitasked efficiently to enter data while engaging with respondents.
Worked 100% remotely with responsible and effective conduct.
Teach/Facilitate Computer Boot Camp
Western Facility Education Dept.
May 2018 – July 2021
Instructed a class of 20 students in basic and advanced computer skills.
Developed engaging assignments to reinforce learning objectives.
Generated and managed a complex database and spreadsheet consolidated log to record and maintain grades for assignments and exams.
Created dynamic activities to enhance student engagement and comprehension.
Microsoft Class Facilitator
Grants, NM
March 2009 – 2017
Conducted classes of up to 25 students on Microsoft applications.
Utilized advanced Excel functions such as VBA lookup and What-if analysis for grading and record keeping.
Designed and distributed assignments covering various Microsoft programs.
Monitored student attendance and progress, maintaining accurate records, Automated grade consolidation processes for efficiency and accuracy.
Education:
GED – 1997 – Jefferson County, Lakewood Colorado
NMSU – December 11, 2020 – Certified in Computer Technology
BSI – March 2019 – Advanced Microsoft applications / Medical terminology
Skills:
Proficient in Microsoft Excel, Word, PowerPoint, Access, and Publisher.
Strong organizational skills with experience in arranging appointments and scheduling.
Excellent customer service skills.
Familiar with medical coding and transcription processes.
Experienced and excellent with working in remote work settings.
Knowledgeable in inbound/outbound call center operations..
Competent in Destiny and LibrarySoft for library management.
References:
Available upon request.
Contact this candidate