Customer Service Driver's License

AJ

ALFRED JOHNSON

*****************@*****.*** 405-***-**** Oklahoma City, OK 73107

GPS Navigation

Communication and Interpersonal Skills

Risk Management

Ability to Lift 50 Pounds

Vehicle Safety and Maintenance

Valid Driver's License

Equipment Operation

Customer Relationships

Delivery Verification

Dependability and Honesty

Roofing America Oklahoma City, OK

Construction/Construction

Worke/Foreman/Driver, Warehouse

Orders

03/2021 - Current

Operated standard warehouse equipment to assist with loading and unloading of deliveries.

Attended accident preparedness and safety trainings to comply with regulations and promote safer working environment. Delivered rush merchandise on tight schedules to meet customer targets. Handled merchandise in accordance with product handling standards. Directed product loading and checked load balance to prevent on-road incidents.

Directed initial estimate and final quality check and delivery. Operate large machinery not to exclude forklifts, stair climbers and pallet jacks.

Sonic Oklahoma City, OK

Assistant Manager/Customer Service

Cashier

09/2018 - 03/2022

Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.

Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.

Trained new employees on company policies, procedures, techniques and customer service standards.

Trained and mentored new team members to promote productivity, accuracy and friendly customer service.

Blumenthal Transmissions Oklahoma

City, OK

Forklift Operator

04/2003 - 12/2009

Maneuvered forklift over and around loaded pallets, boxes and other materials.

Maintained current forklift training and certification as required by company policies.

Unloaded incoming items from trucks and rail cars and transported materials to staging area.

Transported material to correct locations and documented inventory changes.

Consistently met deadlines for loading trailers to meet departure Skills

Experience

deadlines.

Inspected lifts before use to prevent damage to goods. Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks. Noted and recorded receipt of materials on drivers' paperwork. Capitol Hill High School Oklahoma City, OK

High School Diploma

05/1994

Workforce Oklahoma Training Institute Oklahoma City, OK Vocational-Technical Education

Education and Training

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