Front Desk Clerk

Location:

Posted:

January 15, 2025

SHANTE M. CONYERS

Email: *********@*****.***

EXPERIENCE

Quality Inn, Wilmington, NC 06/2024 – Current

Front Desk Clerk

• Maintain high level of service and hospitality

• Manage guest reservations, check-in and check-out

• Respond to incoming calls and provide front desk assistance

• Post guest charges and collect payments

Cypress Pointe Rehabilitation Center, Wilmington, NC 08/2022 – 11/2023 Dietary Aide

• Organize and clean dining area

• Prepare meals and deliver dishes and trays at designated times and rooms

• Clean food stations, wash dishes, cooking vessels and silverware

• Stock ingredients and monitor inventory

Suburban Extended Stay, Wilmington, NC 06/2021 – 08/2022 Front Desk Clerk

• Manage reservations and process payments

• Answers phones and direct calls

• Greet arriving guests and check them into hotel

• Check guests out of hotel and collect room keys

Aramark, University of North Carolina, Wilmington 08/2019 – 05/2021 Hawk’s Nest: Food Service Worker

• Prepare and assist in the preparation of hot and cold meals for campus dining

• Clean, wash and maintain work and seating areas

• Replenish food, silverware, condiments and trays at service stations

• Perform cashier duties and miscellaneous job-related duties as assigned Aramark, Citifield, Corona, NY 03/2019 – 08/2019

Caterer

• Provide food and beverage service to guests dining in

• Responsible for cleanliness of restaurant and food stations

• Replenish stock service stations for guests

• Demonstrate team work to improve workflow and guest experience EDUCATION

Boys & Girls High School, Brooklyn, NY - High School Equivalency Diploma, 2001