Customer Service Digital Marketing

EZEANYIKA Email: ***************@*****.***

SOMTOCHUKWU VICTOR Phone: +234**********, 091********

Address: Gbagada, Lagos State

PROFILE SUMMARY

I am highly committed, motivated, and passionate, craving an opportunity to contribute my academic and professional knowledge to an organization's growth. I have a strong academic record, collaborative teamwork skills, and expertise in various areas such as criminology, security management, Digital Marketing and Content Development, Customer Relationship Management, Human Resource Management, and Career Impact and Business Intelligence. My goal is to utilize my skills to advance the organization's vision and mission, acting as a change agent and administrative expert while ensuring the achievement of organizational goals through efficient resource utilization and collaboration. CORE COMPETENCE AND SKILLS

• Strategic planning.

• Problem-solving

• Analyzing

• Ability to work with little or no

supervision

• Adaptability and versatility.

Exceptional Management

• Work Oriented

Effective in decision making

• Digital Marketing

• Content Development

• Branding

• Social Media Management

• Effective communication

• Proficient in Microsoft Suite (Word,

Excel, PowerPoint)

• Money Handling.

• Excellent communication skills

• Customer service.

• Products and services sales

• Safety and security management

• Files and record management

EDUCATION AND TRAINING

• Chukwuemeka Odumegwu Ojukwu University. 2022

Bachelor of Science (B.Sc.) in Criminology and Security Studies Best graduating student

Second Class(Upper Division with the CGPA-4.43)

NYSC Completed

• Dennis Memorial Grammar School ( DMGS), Anambra State. 2015 Higher School Diploma (SSLC)

• Career Impact and Business Intelligence. 2022

Certificate of completion.

• Centre of Entrepreneurship. 2022

Certificate of completion

Digital Marketing and Content Development 2024

Certificate of completion

WORK EXPERIENCE

• King's Squad Security Limited, Anambra State. July 2021- August 2022

• Supervising Officer

• Supervising security personnel on their respective station

• Participated in detecting crime cases

• Taking of security and crime report

• Ugoanozie Textile Enterprise, Onitsha, Anambra. June2015 -January 2017

• Sales Manager

• Oversaw sales and returns of the business.

• Promoted the business and built strong customer relationships.

• Established partnerships with third-party vendors to expand sales.

• Analyzed sales data to identify trends and make improvement recommendations

• Kristoral & Company Ltd, Anambra State. April 2017 -September2018

• Production Operator

• Enipro Data Academy, Yaba Lagos State January 2024

• Digital Marketing

• Developing Digital Marketing Strategies

• Content Creation and Management

• Customer Relationship Management (CRM)

• Market Research and Search Engine Optimization ((SEO)

• Data Analysis and Reporting

Additional Information:

Available upon request.

Contact this candidate