Customer Service Machine Operator
Resume:
Sommer Heffner
Clemmons, NC *****
**************@******.***
Very energetic employee, offering outstanding skills in multiple fields. I’m highly skilled in customer service, food service, shipping and receiving, machine operator training, willing to learn any new skill.Im very organized and dedicated to my responsibilities. Open to new opportunities and I am very goal oriented. I am very dependable and always willing to stay over and work overtime. I am seeking any full/part time employment.
Work Experience
Crew Member
Subway restaurant - Clemmons, NC
September 2023 to January 2024
1. Prepared and assembled sandwiches, salads, and wraps according to customer orders, ensuring accuracy and efficiency.
2. Maintained cleanliness and sanitation standards in food preparation areas, including regular cleaning of equipment and surfaces.
3. Greeted and assisted customers in a friendly and professional manner, providing product recommendations and answering inquiries.
4. Operated cash register and handled transactions accurately, including processing cash, credit, and mobile payments. Collaborated with team members to ensure smooth operations during peak hours, coordinating tasks and supporting each other.
5. Followed Subway’s food safety procedures, including proper food handling, storage, and labeling, to maintain high-quality standards.
6. Assisted with training new employees, sharing knowledge of menu items, food preparation techniques, and customer service best practices.
7. Resolved customer complaints or concerns promptly and professionally, ensuring customer satisfaction and maintaining positive relationships. Electrician Helper
KD’S ELECTRIC - Clemmons, NC
March 2023 to January 2024
Kevin Denney
● 1. Assisted electricians with the installation, repair, and maintenance of electrical systems in residential, commercial, and industrial settings.
● 2. Gathered and organized tools, equipment, and materials needed for electrical projects, ensuring their availability and proper functioning.
● 3. Assisted in the installation and wiring of electrical components, including outlets, switches, circuit breakers, and lighting fixtures.
● 4. Conducted basic electrical tests and measurements under the supervision of electricians, ensuring compliance with safety standards and regulations.
● 5. Assisted in troubleshooting electrical issues, identifying and resolving problems to ensure the smooth functioning of electrical systems.
● 6. Maintained a clean and organized work area, ensuring the proper storage and handling of tools, equipment, and materials.
● 7. Assisted in the inspection and maintenance of electrical equipment, identifying potential hazards or malfunctions and reporting them to the electricians.
● 8. Adhered to safety protocols and procedures, including the proper use of personal protective equipment (PPE) and adherence to electrical codes and regulations.
● 9. Communicated effectively with team members and clients, providing updates on project progress and addressing any concerns or questions.
Housekeeper
S&S CLEANING - Clemmons, NC
2019 to 2024
Sabrina Teague 336-***-****
● 1. Performed thorough cleaning of residential and industrial spaces, including dusting, vacuuming, mopping, and sanitizing surfaces.
● 2. Organized and decluttered rooms, ensuring a clean and tidy living or working environment for clients.
● 3. Followed specific instructions and checklists provided by clients to meet their unique cleaning preferences and requirements.
● 4. Safely handled and utilized various cleaning products and equipment, ensuring proper usage and storage to maintain safety standards.
● 5. Completed deep cleaning tasks, such as scrubbing floors, cleaning windows, and disinfecting high- touch areas to promote a hygienic space.
● 6. Assisted with laundry and ironing services, ensuring clean and neatly pressed clothing and linens.
● 7. Managed and restocked cleaning supplies and equipment, ensuring availability and efficiency during cleaning tasks.
● 8. Collaborated with clients to address any specific cleaning concerns or requests, ensuring their satisfaction with the services provided.
● 9. Worked independently or as part of a team to efficiently complete cleaning assignments within designated timeframes.
● 10. Maintained confidentiality and respect for clients’ privacy and personal belongings while working in their homes or industrial spaces.
Machine Operator
CORRECTION ENTERPRISES - Raleigh, NC
April 2022 to March 2023
Michael lockamy 919-***-****
1. Operated and monitored industrial machinery, including but not limited to, CNC machines, presses, mills, or assembly line equipment.
2. Set up machines, ensuring proper calibration, alignment, and configuration according to specifications and production requirements.
3. Loaded raw materials or parts into machines, ensuring accurate placement and alignment for optimal operation.
4. Oversaw machine operations, monitoring gauges, meters, and indicators to ensure proper functioning and identify any issues or abnormalities.
5. Conducted routine maintenance and cleaning of machines, including lubrication, inspection, and minor repairs, to ensure optimal performance and prevent breakdowns. 6. Troubleshot machine issues or malfunctions, identifying root causes and implementing corrective actions to minimize downtime and maintain productivity. 7. Adjusted machine settings and controls as needed to meet production targets and quality standards. 8. Inspected finished products for defects, ensuring they met specifications and quality requirements before packaging or further processing.
9. Recorded production data, including quantities produced, downtime, and any issues encountered, maintaining accurate records for reporting and analysis purposes. 10. Followed safety protocols and procedures, including the use of personal protective equipment (PPE), to ensure a safe working environment and prevent accidents or injuries. Education
GED
Gastonia, NC
January 2013 to January 2013
Skills
• Machine learning (2 years)
• Electrical Experience (1 year)
• Assembly (5 years)
• Food Handling (9 years)
• Time management
• Manufacturing
• Communication skills
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