Customer Service General Labor

*** ********* **** **********, *********** *****

PHONE: 662-***-**** / 662-***-****

********@*****.***

DELVONTRESE K. GOSS

Dear Hiring Manager:

I am currently interested in pursuing an opportunity within your organization. My resume is enclosed; it should provide a useful overview of my background and acquired skills. Documentation, references, and/or any additional information required will be furnished upon your request.

As my resume indicates, I possess experience working in customer service, general labor, as well as office and supervisory positions. My personal attributes include excellent communication skills, a willingness to learn new concepts and technologies, and the ability to work positively and effectively with co-workers, supervisors, and customers. I possess a wide variety of skills and pride myself on meeting and exceeding customer expectations. My work ethic and dependability allow me to work without direct supervision while maintaining strict quality standards.

I set extremely high personal and professional goals, so I continually push myself to achieve ever higher performance levels. I would appreciate the opportunity to show you what I can do for your organization. Realizing this summary cannot possibly provide all the information needed in your decision-making process, I would welcome the opportunity to speak with you personally.

Thank you for considering my credentials and my candidacy, I look forward to your reply.

Sincerely,

Delvontrese K. Goss

923 EVERGREEN ROAD LOUISVILLE, MISSISSIPPI 39339

PHONE: 662-***-**** / 662-***-****

********@*****.***

DELVONTRESE K. GOSS

OBJECTIVE

Looking for a rewarding position utilizing my acquired skills to make a positive contribution within a progressive setting. Open to opportunities for training and career advancement.

OVERVIEW

Honest and trustworthy.

A quick learner.

Flexible and reliable.

Hard working.

Detail –oriented and self-motivated.

Easily adapts to new policies and procedures.

Proficient working alone or as part of a team.

Able to keep a professional attitude at all times.

WORK EXPERIENCE

9/2024 – 12/2024 Mississippi Steel Processing Columbus, MS

CDL Driver

• Transport finished goods and raw materials to and from manufacturing plant

• Inspect vehicles for mechanical items and safety issues and perform preventative maintenance

• Comply with truck driving rules and regulations as well as with company policies and procedures

6/2023 - 9/2024 Royal Trucking Company West Point, MS

Owner Operator

• Transport finished goods and raw materials over land to and from manufacturing plants or retail and distribution centers

• Inspect vehicles for mechanical items and safety issues and perform preventative maintenance

• Comply with truck driving rules and regulations (size, weight, route designations, parking, and break periods) as well as with company policies and procedures

08/13- 03/22 Taylor Machine Works Louisville, MS

Assemblyman

· Read and interpret blueprints and schematics for work to be performed.

· Document necessary information.

· Determines and/or follows methods and sequence of operations in performing assembly tasks.

01/13- 7/13 The Junction Louisville, MS

Cook

· Cooked a variety of foods.

· Prepared sandwiches for orders according to customer’s request.

· General cleanup of grill area and restaurant lobby.

06/2011 –05/12 SITEL Starkville, MS

L2 Supervisor

· Assisted telephone agents with any problems or questions they had.

· Placed online orders for Sears.com.

· Helped troubleshoot problems with orders.

· Accepted payments over the phone.

· Issued confirmations and receipts through email.

· Made supervisory outbound calls to customers.

09/2010 -02/2011 SITEL Starkville, MS

L2 Supervisor

· Assisted telephone agents with any problems or questions they had.

· Placed online orders for Sears.com.

· Helped troubleshoot problems with orders.

· Accepted payments over the phone.

· Issued confirmations and receipts through email.

· Made supervisory outbound calls to customers.

09/2007 – 05/2008 McDonald’s Corporation Louisville, MS

Cook

· Cooked a variety of foods.

· Prepared sandwiches for orders according to customer’s request.

· General cleanup of grill area and restaurant lobby.

01/2007 – 07/2007 Hardee’s Louisville, MS

Cook

· Cooked food for customer orders.

· Prepared orders according to customer’s request.

· General cleanup of the restaurant when needed.

· Took garbage and boxes out to the trash compactor.

EDUCATION

08/2009 – 05/2010 East Central Community College Decatur, MS

Electronics

· Worked toward receiving associate degree.

08/2008 – 05/2009 East Central Community College Decatur, MS

Welding

· Received a certificate in Welding.

08/2004 – 05/2008 Noxapater Attendance Center Noxapater, MS

College Preparatory Studies

· Received a High School Diploma.

Skills

Knowledgeable of and able to utilize computer system

Able to work in a team environment; good interpersonal and communication skills

Some technical knowledge and ability to follow standard work and procedures

Ability in using tools and/or machines

References available upon request.

Contact this candidate