Customer Service Sales Manager

Kevin Orlowski

he/him

**** ********* ** *********, ** 92057• 619-***-**** • *******.********@*****.***

Sales & Account Management Professional

Relationship Centered • Sales Driven • Leader • Highly Effective

Profile

More than 15 years of sales, distribution and retail experience

Able to align, coordinate, communicate, and guide multi-site, cross-functional teams across program execution and organizational KPI’s

Excellent communicator with demonstrated ability to present to staff, management, business partners, and others at all organizational levels

Outstanding blend of organization, prioritization, leadership, and interpersonal skills

Mentor and lead teams by example and with integrity

Consistent success is rooted within the concept of quality, continuous improvement and effective process enhancements

Accomplished technical skills, including proficiency in MS Office (Word, Excel, Power Point, Outlook) and iDIG (VIP)

Stable, longstanding employee looking for a company were I can plant rots and grow.

Notable detail to building relationships and fostering a positive attitude while staying profitable

Experience working with both Reyes Beverage Group and Anheuser Busch Wholesale network

Longstanding working relationship with Disneyland Resorts

Professional Experience

Quick Dispense November 2022 – Current

San Diego Territory Manager

Sell in a manage distributed beverage platforms in San Diego and assigned territory

Represent Nestle within Sysco & US Foods

Install 4 new machines per week in volume qualified accounts

Manage direct sales of coffee to local business $100k a year in revenue.

Karl Strauss Brewing Company, 2010– July 2022

Southern California Regional Sales Manager

Efficiently oversaw all aspects of product line sales, management, growth, and success. Created sales team, executed programming, forecasted activities, and created effective sales incentives

Continued to managed Disneyland Resorts and Stater Bros. Market (27,606 c/e annually from 2,572 c/e annually)

Managed Crest Beverage 86,000 c/e annually, Straub Distribution 49,000 c/e annually which comprises 59% of Karl Strauss Distribution business, both houses are off premise only for Karl Strauss.

Delivered 17.7% growth in same territory sales 35,131 c/e annually.

Helped stabilize sales during the distributor transition in Ace Beverage, Mission Beverage and Triangle Distribution transition to Ab Central LA and Karl Strauss Distribution

Proactively identified, analyzed, and capitalized on opportunities to increase sales depletion, revenue, and client base

Worked as a liaison between sales and marketing to help streamline product releases and provide feedback on the proposed collaborations and beer releases.

Leveraged skills and industry knowledge to evaluate and review product line metrics and manage inventory

Developed and presented sales reports to senior management teams on a monthly and quarterly basis; this includes Annual Business Planning (Post Off’s, Budgets, Volume/Distribution Goals, Year Review)

Forecasted and submitted purchase orders with Distributor network, set dock times and coordinate with freight companies

Maintained solid relationships with Key Accounts to keep distribution and grow within them

Worked as a sales liaison using IRI data to help shape recommendations on new products and optimize existing lineup

Created and trained a merchandising team from scratch and implemented it in Southern California Market

Able to achieve goals from a dollar standpoint as well as a case depletion

OC On Premise Manager 2016-2018

Managed Karl’s Strauss On Premise Direct Distribution in Orange County.

Guide the team from during a tumultuous management transition and helped deliver 38.5% growth in 18 months.

Trained, hired and grew the team from 3 to 5 reps while keeping all 3 of my original reps through a rough management transition.

Continued to managed Disneyland Resorts and Stater Bros. Market

Distributor Sales Manager 2013-2016

Maintained distributors inventory of beer and point of sale, not letting products that are out of code into the market

Launched new products with distributors; engaging in crew drives, general sales meetings and promotions

Cultivated relationships with key decision makers; providing in-depth product education to clients and customers

Represented all Karl Strauss products at any event or beer festival that we participated in

Took over National Accounts for Disneyland Resorts and Stater Bros Markers.

On Premise Sales Rep 2010-2013

Represent all Karl Strauss products at any event or beer festival that we participated in

Retail level of staff education on all Karl Strauss beers as well as the brew process and off flavor tastings

Manage existing accounts and promote new accounts

Sell in promos, beer dinner and volume drivers to the accounts

Electronic Cash Systems, June 2010 – October 2010

Outside Sales Representative (Denver CO, San Diego CA)

Meeting with business owners to lease credit card processing equipment

Provide owners the ability to process their transactions

Expected to close the Deal on the first call

Spradley Barr Ford, 2007-2010

Professional Sales Associate (Ft. Collins, CO)

Established immediate rapport with clients, evaluate their needs and demonstrate how my product fills those needs

Generated business through follow-up in both previous and potential customers

Maintained proper time management, organization and a positive attitude

Grand Prairie Ford, 2007

Professional Sales Associate (Grand Prairie, TX)

Learned the art of sales and the proper way to negotiate

The Covey Restaurant and Brewery, 2005- 2007

Executive Sous Chef (Grand Prairie, TX)

Managed the day to day operation of the kitchen. Including ordering all supplies, produce and protein

Assisted in the development of the menu and ensuring all items paired with the beer we brewed on site

Made the soups and sauces for the day utilizing the Covey’s hand crafted beer

Education & Certifications

Learning manager course, Blanchard online, 2017

Cicerone Certification 2010

University of North Dakota 2001-2005, emphasis in Commercial Aviation

Regis Jesuit High school, awarded diploma 2001

Software Skills

iDIG (V.I.P)

Armadillo

Microsoft Word/ PowerPoint/ Excel/ Outlook

Arkona

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