Business Analyst Project Management

FUNMI ASAOLU. CSPO. CSM

COLONIA, NJ 646-***-**** *********.********@*****.***

Highly efficient and results-driven Business Analyst with over five years of proven experience in analyzing, eliciting, and documenting requirements to optimize business processes and enhance information systems across diverse industries, including Healthcare, Finance, and Retail. Adept at collaborating with cross-functional teams and stakeholders to identify business needs, define strategic goals, and deliver innovative solutions that align with organizational objectives. Passionate about leveraging strong analytical and problem-solving skills to drive business transformation, improve operational efficiency, and enable data-driven decision-making. Committed to continuous learning and professional growth to stay ahead of industry trends and contribute effectively to an organization’s success.

AREAS OF EXPERTISE

Requirements Elicitation

End User Support

Data Visualization

Mockups

User Acceptance Testing

Waterfall Methodology

Project Management

Wireframe

Agile Scrum/Safe

EXPERIENCE

BAIN & COMPANY January 2021 - Present

New York

Business Analyst

Craft detailed Business Requirements Document (BRD), resulting in a 95% reduction in miscommunication and errors between stakeholders.

Conduct thorough GAP analysis resulting in the identification of inefficiencies and areas for improvement within SCR process, resulting in a 30% reduction in change request processing time.

Identify and report any issues or bugs discovered during UAT, working closely with the development team to resolve them.

Collaborate with UI/UX engineers to facilitate design reviews and walk-throughs for 15+ projects, resulting in a 90% successful implementation rate of system enhancements and initiatives.

Conduct thorough user acceptance testing (UAT) to validate the functionality and usability of new systems or enhancements.

Lead daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.

Gather client requirements, clarify specifications, and translate them into user stories and acceptance criteria.

Monitor projects throughout all phases of the Software Development Life Cycle (SDLC).

Develop and maintain comprehensive business process flow charts using MS Visio, resulting in a 20% increase in process efficiency across all departments.

Facilitate Joint Application Development (JAD) sessions and requirements review meetings with all functional groups and participate in industry events.

Develop and execute test plans and test cases, ensuring comprehensive coverage of all requirements.

Continuously improve business analysis processes and methodologies, incorporating industry best practices and lessons learned.

BAIN & COMPANY June 2019 to January 2021

New York

Associate Business Analyst

Conducted an analysis of current business processes by gathering requirements, comparing them to commercial off-the-shelf applications, and selecting an application that meets the required business needs.

Collaborated with cross-functional teams to develop and implement an effective communication plan, resulting in increased stakeholder engagement and satisfaction by 35%.

Elicited and documented business requirements through user interviews, surveys, and observations of general managers at each hotel property.

Implemented the Agile methodology to ensure a fast, smooth, and efficient delivery of work.

Streamlined project management processes and implemented risk mitigation strategies resulting in a 30% reduction in project failure rates, leading to $500K savings for the company.

Summarized all research gathered and defined the scope of the solution, including what is not in scope.

Facilitated Joint Application Development (JAD) sessions with management, developers, analysts, and business users from all relevant systems/applications to refine functional requirements and perform impact analysis.

Generated detailed GUI Interface designs (Mock-up screens) for software projects, resulting in an improved user experience and increased customer satisfaction by 30%.

TECHNICAL SKILLS

Project Management: Agile/Scrum, Waterfall

Business Process Tools: JIRA, Azure DevOps, Confluence, MS Office

Diagramming Tools: MS Visio, SnagIt, Snipping tool

EDUCATION & CERTIFICATIONS

Bachelor of Arts (BA)

University of Lagos.

Certified Scrum Master (CSM)

Certified Scrum Product Owner (CSPO)

Certified SAFe 5 Agilist

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