Customer Service Inventory Control

Scott Raney

Contact Information: ***** Pickford St., Livonia, Michigan 48152

734-***-**** ********@*****.***

Professional Summary

Dynamic leader with extensive experience across multiple industries, including freight, automotive, military, medical and industrial gas manufacturing, and food. Proven ability to manage inventory, reduce overhead, and foster strong relationships with vendors, employees, and clients. Expertise in P&L management, sales, marketing, distribution, and customer service for multi-million-dollar operations.

Core Competencies

Team Leadership & Supervision

Logistics & Warehouse Management

Inventory Control & Cost Reduction

Compliance & Safety Standards

Production Planning & Quality Assurance

Process Improvement & Auditing

Customer Service & Vendor Relations

Professional Experience

Hollingsworth LLC Production Supervisor

2022 – Present

Manage work-in-process (WIP) and inventory of sequenced materials.

Lead a team to maintain throughput and productivity during shifts.

Recruit, train, and mentor team members while ensuring adherence to organizational standards.

Monitor OEM production schedules and ensure timely reporting and process completion.

Conduct 6S and ISO 9001:2015 audits, driving operational excellence.

Certifications & Achievements:

Certified First Responder

6S Committee Member & Auditor

ISO 9001:2015 Quality Management Internal Auditor

Plant Products Logistics Supervisor

2021 – 2022

Scheduled and optimized delivery routes using GEO Tab tools.

Directed warehouse operations, including packing, shipping, and receiving.

Maintained strict compliance with bio-shipping and warehouse procedures.

Supervised property maintenance and ensured a safe and organized workplace.

Detroit People Mover Inventory Control Supervisor

2016 – 2021

Coordinated inventory management to support system maintenance.

Established reorder points and maintained hardware supply levels.

Supervised an 8-member team, ensuring operational efficiency.

AmeriGas District Manager

2012 – 2015

Managed delivery representatives and service technicians.

Implemented compliance safety policies and financial performance reviews.

Hosted weekly team readiness meetings and handled corrective action plans.

Airgas – Great Lakes Assistant Plant Manager

2007 – 2011

Supervised 20 employees in logistics and shipping departments.

Ensured FDA and DOT compliance for quality control of gases.

Improved inventory processes, saving over $75,000 annually.

Freight Operations Supervisor

2005 – 2007

Managed shift planning and hazardous material shipments for Con-Way Transportation.

Streamlined operations, reducing re-handling costs by over 50%.

United States Marine Corps CPL/E-4

1992 – 1996

Led a team of 13 in managing deployment logistics and inventory control.

Supervised shipping and receiving of classified documents.

Recognized with Meritorious Mast and Letters of Appreciation.

Education

University of Phoenix, San Marcos, California (1997 – 1998)

Palomar Community College, San Marcos, California (1996 – 1997)

Basic Warehousing School, Barstow, California (1992)

Training & Certifications

Trained in 21 CFR parts 210 and 211

Gow Mac Gas Chromatograph TCD (Thermal Conductivity Detector)

Servomex 570 A Paramagnetic Analyzer

Forklift, Pallet Jack, and Scissor Lift Certified

FedEx, UPS, and Postal Service Shipping Procedures

Technical Skills

Microsoft Office Suite

SAP & AS400

Labelview

Smart System

WMS (Warehouse Management Systems)

MAS90/MAS200

Achievements

Saved over $75,000 annually by reworking inventory at Airgas.

Reduced re-handling costs by over 50% at Con-Way Transportation.

Recommended for Navy Achievement Medal (USMC).

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