Susan Launder
Mentor, Ohio *4060
Phone: 740-***-****
E-Mail: ***************@*****.***
2023
To the Director of Human Resources,
Upon review of my qualifications. You'll see that I possess the multi-faceted skills required for employment within your organization.
As a qualified candidate for employment within your company I would welcome the opportunity to become a valued member of your staff. Please take a look at my attached resume for a detailed look at my skills and experience.
I have 20+ yrs of factory experience and 14+ yrs. in retail/sales experience. In my current position as General Store Manager I am responsible for Supervising 21+ people in the everyday operation of a high volume Store. I have also trained associates in the proper receiving, packaging, handling, sorting, displaying, shipping and selling of the merchandise.
After reviewing my resume, if you'd like to discuss further how my skills and expertise might benefit your Company, please call me.
I appreciate your consideration
Sincerely,
Susan Launder
References:
Carol Palmer 740-***-****
(Retired Nurse)
20yrs
Troy Balderson 740-***-****
(Congressman)
14yrs
Jim Porter 740-***-****
(Musk. Co. Commissioner)
12yrs.
Skills
· Computer proficient
· Consistent work history
· Equipment problem resolution
· Strong team player
· Excel and Word proficient
· Managing large crews
· Flexible work schedule
· Good multi-tasker
· Solid communication skills
· Customer service skills
· Manager experience
· RF Scanner experience
Manager/Supervisor
· Trained and supervised workers to perform general labor duties to company standards.
· Responsible for providing vision and guidance to a group of 40+ labor employees, training them on sufficient project plans and procedures.
· Prepared work schedules, production reports, departmental support, data entry, promoting
· positive employee relations.
· Opened and Closed Dept. Store
· Managed operations of a Dept. Store
Supervisor
· I was responsible for the implementation and maintenance of key Human Resources initiatives in support of Warehouse Operations. Activities include recruiting, orientation, training, counseling, employee relations, performance management and compensation and benefit administration
· Oversaw employees Counted and verified product order accuracy.
· Ensured customer satisfaction by providing highest quality of products by ensuring all Product was properly labeled and working correctly.
· Timely employee response in picking and packing of orders.
· Supervised and Trained employees
· Scheduled and maintained employee work shifts.
· Followed company procedures to maintain the work environment in a neat and orderly condition.
· Handled end-processing of customer orders including hand loading trucks and removing shipping boxes from the conveyor system.
· Supervised incoming inventory and placed products onto shelves. Utilized facility tracking system to keep accurate records of completed assignments.
· Worked overtime, including evenings and weekends, to respond to emergencies and ensured the product was shipped on time.
· Notified operations of faulty and defective materials.
· Oversaw proper packaging of products.
· Picked/Packed orders from inventory locations.
Store Manager
· Completes store operational requirements by scheduling and assigning employees: following up on work results. Maintains store staff by scheduling, recruiting, selecting, orienting, and training employees. Responsible for the day-to-day running of the store. Experience:
DUNHAM'S SPORTING GOODS
General Manager-2yrs Current
Heath, Ohio
RURAL KING
General Manager
Heath, Ohio
5yrs
FANATICS Distribution
Outbound Supervisor
Frazeysburg, Ohio
5 yrs
AVON Distribution
Inventory Control Supervisor
Zanesville, Ohio
6 yrs
United Tech.
Essex Ford Motor Plant
Supervisor (8 yrs)
12 yrs
Education/Training:
1986 West Muskingum High School
Zanesville, Ohio, USA
High School Diploma
Computer Classes
Pre Law
CPR
1996 Hocking College
New Lexington, Ohio, USA
Business Administration
Human Resource
2006 and 2010 Zane State
Zanesville, Ohio, USA
Bachelor in Business
Computer Course
2014/2015
Accounting Classes
Safe Drivers Training
Health and Safety Training
Lean/Six Sigma Training
CPR
Forklift Training
FFL Training Course (work requirement)