Customer Service Medical Assistant some cleaning experience

Danielle Chedester

Lake, MI *****

**************@*****.***

+1-989-***-**** or text 4182308

Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

One Stop Mart - Lake, MI

July 2023 to August 2023

Will discuss upon interview

Housekeeping

Healthcare Services Group - Clare, MI

February 2023 to May 2023

Clean patient rooms

Medical Assistant

Asthma Allergy and Immunology center - Midland, MI March 2019 to September 2019

Responsible for rooming patients, complete vitals, put patient information into electronic health records, referrals, electronic scribing, giving allergy injections, PFT testing, AST testing, Patch testing and patient education.

Medical Assistant Extern

Dr. Jeffrey Khabir - Mount Pleasant, MI

September 2018 to October 2018

Responsible for rooming patients, complete vitals, put patient information into electronic health records, referrals, called to check on referrals, scheduling, patient charting, electronic medications, scribing and completing EKG's.

Quality Inspector

Lear - Farwell, MI

January 2018 to May 2018

Left for school MA externship.

Sandwich Artist

Subway - Evart, MI

August 2015 to March 2016

Customer service, made subs, food prep, baked bread, recorded temps, sanitized, swept and mopped. Direct Care Worker

CenCare - Mount Pleasant, MI

October 2011 to November 2012

Responsible for passing medications, basic hygiene needs, feeding and meal preparation. Documented daily activity and took accurate vitals. Excellent customer service given to patients and family members. Education

Some college in Early Childhood Education

Mid Michigan College - Harrison, MI

December 2019 to Present

Technical certificate in RMA

Career Quest Learning Center - Mount Pleasant, MI

January 2017 to October 2018

High school diploma or GED

Skills

• Billing (Less than 1 year)

• Clia (Less than 1 year)

• Coding (Less than 1 year)

• CPR (Less than 1 year)

• CPR Certified (Less than 1 year)

• Phlebotomy

• CMA

• Front Office

• Injections

• EMR

• Vital Signs

• Epic

• Patient Care

• Scheduling

• Medical Records

• EKG

• patient education.

• Childcare

• Medical office experience

• Venipuncture

• Medical scheduling

• ICD-10

• Specimen collection / processing

• Triage

• Early childhood education

• Blood sampling

• Google Docs (4 years)

• Restaurant experience

• Customer service

• Serving

• Quality control

• Cooking

• Driving

• Documentation review

• Early childhood education

• Childcare

Certifications and Licenses

CPR Certification

Certified Medical Assistant

Assessments

Sales skills — Proficient

September 2023

Influencing and negotiating with customers

Full results: Proficient

Work motivation — Proficient

September 2021

Level of motivation and discipline applied toward work Full results: Proficient

Administrative assistant/receptionist — Proficient May 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient October 2023

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Medical receptionist skills — Proficient

June 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Cooking skills: Basic food preparation — Proficient August 2023

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Scheduling — Proficient

December 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Bookkeeping — Proficient

December 2022

Calculating and determining the accuracy of financial data Full results: Proficient

Cleaner fit — Proficient

June 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Attention to detail — Proficient

June 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer focus & orientation — Proficient

June 2022

Responding to customer situations with sensitivity Full results: Proficient

Retail customer service — Proficient

June 2022

Responding to customer situations in a retail setting Full results: Proficient

Medical terminology — Proficient

July 2022

Understanding and using medical terminology

Full results: Proficient

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

June 2022

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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