Data Entry Customer Service
Resume:
Cheryl Boyd
Millville, NJ *****
*************@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Data Entry Specialist
EDM Print Communications - Millville, NJ
September 2019 to Present
I work for a company where I process documents for met life home and auto as well as prudential I split documents identify and separate documents and legal forms . Data entry and multiple computer program jobs done daily Call Center Representative
Snapbox Self Storage - Vineland, NJ
January 2019 to August 2019
I answered multiple calls from customers to process payments.Typing 55-65wpm, data entry process payments
I also worked to describe, help place customers in proper unit as well as sell the right unit to them. Customer Service played a very important part in my job. Inside Sales Representative
Cable Plus Inc/ Genex Cabling - Bridgeton, NJ
November 2013 to November 2017
Customer Service Rep
Quoted cabling and heat shrink materials to customers Entered orders into computer as well as placing orders with vendors .answered calls and sent emails promoting the business
Telephone Operator
A Message Center - Bridgeton, NJ
August 2012 to October 2013
I worked for an answering service
Multiple phone lines were answered to take patients messages for their doctors. I answered the call, took the message and then got in touch with the doctor at hospital or at home if it was after hours. Typing quickly so that I could get in touch with the patients doctor as fast as possible. Customer Service Representative
Balford Farms - Burlington, NJ
May 2002 to January 2005
I made 150-200 calls each day to take customers dairy orders. Data entry input.
Talking to customers on a daily basis was a favorite part of position. Being busy, multi tasking to answer and make calls.
End of day desolating of orders and filing them in appropriate place Relay telephone operator for the deaf
Communication Service for the Deaf - Vineland, NJ
I answered calls from the deaf and hard of hearing. My job was to type everything I heard them say so I could relay it to the party on the line with the client. Any type of call they needed to make was answered, then dialed to type what was heard back to to person they were calling.
Education
Diploma in General in General
Cumberland Regional School - Bridgeton, NJ
September 1988 to June 1992
Skills
• Typing 65 wpm, microsoft 364, spread sheets, multi tasker, multiple phones, filing records, order entry, Sales Rep
(8 years)
• Customer Service
• Data Entry
• Data Entry Operator
• Typing
• Word
• Splitting douments and identifying them
• Inside Sales
• Phone Etiquette
• Computer Networking
• Medical Imaging
• Multi-line Phone Systems
• Microsoft Office
• English
• Clerical experience
• Dental Receptionist
• Cabling
• Time management
• Microsoft Excel
• Basic math
• Logistics
• Microsoft Word
• Spanish
• Typing 55wpn, multiple phones, customer Service, data entry
• Dental Assisting
Assessments
Customer Focus & Orientation — Proficient
January 2020
Responding to customer situations with sensitivity Full results: Proficient
Dental Receptionist Skills — Familiar
December 2019
Managing practitioner schedules and maintaining accurate patient records Full results: Familiar
Personality: Hard-Working — Highly Proficient
November 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Composing & Sorting Email — Proficient
August 2019
Effectively composing and organizing email messages. Full results: Proficient
Work Style: Reliability — Expert
January 2020
Tendency to be dependable and come to work
Full results: Expert
Verbal Communication — Highly Proficient
April 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Data Entry: Accuracy — Proficient
July 2020
Entering data quickly and accurately
Full results: Proficient
Work Style: Reliability — Expert
January 2020
Tendency to be dependable and come to work
Full results: Expert
Administrative Support Professional Fit — Proficient August 2020
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Customer Focus & Orientation — Proficient
January 2020
Responding to customer situations with sensitivity Full results: Proficient
Inside Sales — Familiar
September 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I'm a hard worker who loves assisting people.
My abilities include multi tasking, defusing a bad situation in a professional manner and handling my duties and helping out if needed in other areas.
Customer Service is my strong point and a pleasant and personable demeanor as well. Quick to jump in and get the job done.
Contact this candidate