Customer Service Sales

Alexander S. Flesh Jr.

Toledo, Ohio *****

Mobile 419-***-****

*******@*****.***

www.linkedin.com/pub/alex-flesh-/22/974/84a/

PROFESSIONAL SUMMARY

Versatile professional with solid experience in Legal Services, Customer Service,

and Retail management. Demonstrated experience in developing strong customer relationships while working well within a team environment and as an individual contributor.

PROFESSIONAL EXPERIENCE

Argus Corporation Toledo, Ohio 2023 to 2024

Jeep Upgrade Facility

Working through Express Employers)

Quality Control Inspector

Final Inspection before shipment to Destination

Amazon( Distribution Center) - Rossford, Ohio 2022 to 2023

Production

Pick and order filler in four different Departments

Magna Vehtek - Bowling Green, Ohio 2019 to 2022

Laser Manufacturing Technician

Laser Section - Loading and inspection parts to robot and laser for faults to ensure quality, verifying counts, monitoring equipment (Laser and Robot) to ensure it is running correctly and other duties as requested.

Home Depot - Toledo, Ohio 2017 to 2022

Sales Associate I Lawn and Garden Department

Providing Customer Service -Directing customers to products, answering questions about goods, or assisting in purchase decisions.

RGIS – Holland, Ohio 2016 to 2018

Inventory Specialist

Provide inventory services for various businesses in the greater Toledo and Cleveland areas.

Alliance One Inc., Maumee Ohio 2016

Agent - for Frontier Communication

Worked in call center in Collection Department - Duties include collecting money and making payment arrangements and performing customer service.

Time Staffing Inc. Perrysburg, Ohio 2014 - 2016

Temporary Assignments:

Sunland Logistics – Warehousing

NKG Inc. - Production

Universal Marketing Group - Customer Service

IGS Energy Company, Dublin, Ohio Maumee.Ohio Branch 2014

Sales Representative

Primary Responsibilities:

Generated business by working in an assigned territory selling natural gas and/or electricity. Used a consultative selling approach; increased customer’s awareness of choice and competitive advantage over other energy providers; provided potential customers with pricing and effectively closed the sale.

Tractor Supply Company, Toledo, Ohio 2013 - 2014

Retail management position responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational tasks and sales:

Met merchandise objectives by providing outstanding customer service as well as promoting a safe and productive work environment for Team Members, Customers, and Vendors.

Coached Team Members on the appropriate application of policies and procedures

City of Toledo, Toledo, Ohio 1996-2013

Promoted and assigned to The City of Toledo Tax Department as a Tax Investigator in 2001:

Multifaceted position ranging from working with STAX (State Automated Tax Exchange) to using e-services on IRS.gov.

●Utilized a database to run taxpayer Identification and Federal IDs into the City of Toledo Taxation Department’s database.

●Provided written and verbal contact with Taxpayers in order to effectively execute assessment and collection: Assessed over $12 million and collected over $8 million.

Environmental Paralegal/Litigation Paralegal (1996-2001)

●Researched and analyzed companies and individuals involved in CERCLA investigations.

●Performed daily duties in accurately maintaining files for individual cases.

Acted as a liaison between the City of Toledo and outside Environmental Law.

EDUCATION

B.A. in Political Science - Wright State University, Dayton, Ohio

Paralegal Degree: Associate in Legal Assisting; Sinclair Community College in Dayton, Ohio

Associates in Marketing Mid-Management; Edison State College, Piqua, Ohio

COMPUTER SKILLS

Software (IBM and MAC environments): Microsoft Windows®; Word, Excel, and worked within various databases.

AFFILIATIONS

Notary State of Ohio Jaycees of Ohio

Northwest Paralegal Association

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