Jennalee Ubrig
Chicago, IL
630-***-**** *****.*****@*****.***
Remote Data Entry Clerk
Organized, motivated, and detail-oriented professional with extensive experience in customer-facing roles, administrative support, and team leadership. Proven ability to manage multiple priorities, maintain confidentiality, and deliver exceptional results in remote work environments. I am seeking a partime, work-from-home position where I can leverage my organizational skills, proactive mindset, and commitment to excellence. Core Competencies
• Administrative Support & Data Management
• Exceptional Customer Service
• Organizational & Multitasking Abilities
• Confidential Information Handling
• Strong Written & Verbal Communication Skills
• Adaptability & Problem Solving
• Proficiency in Scheduling & Task Coordination
Professional Experience
Assistant General Manager
Freehand Chicago, Chicago, IL April 2021 – October 2024
• Organized and managed operations across multiple departments, ensuring smooth daily functions and exceptional service delivery.
• Maintained accurate records, monitored activity logs, and handled sensitive client and financial information with integrity.
• Scheduled and coordinated appointments, team meetings, and operational timelines.
• Responded promptly to emails, calls, and inquiries, demonstrating a professional and customer-focused approach.
• Supported recruitment, onboarding, and training efforts, fostering a positive and organized work environment.
Hotel Manager
Freehand Chicago, Chicago, IL June 2020 – April 2021
• Streamlined administrative processes, including data entry, reporting, and documentation management.
• Maintained confidentiality of sensitive business information, adhering to corporate policies and procedures.
• Delivered prompt and professional responses to client and stakeholder communications, ensuring satisfaction and resolution. Director of Operations
Freehand Chicago, Chicago, IL January 2019 – June 2020
• Managed confidential projects, vendor communications, and financial oversight, maintaining a high standard of professionalism.
• Acted as a central resource for administrative needs, supporting HR and leadership teams in daily operations.
• Consistently met deadlines and exceeded expectations by maintaining a proactive and detail-oriented approach.
Education
Aurora University, Aurora, IL
Bachelor of Arts in Business Management, Minor in Psychology Technical Skills
• Typing Speed: 60 WPM (accurate data entry and transcription)
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace
• Experienced with project management and scheduling tools Key Achievements
• Recognized for maintaining exceptional organizational standards and accuracy in administrative tasks.
• Successfully handled sensitive customer data and financial records without errors.
• Delivered superior customer service, building long-lasting client relationships and trust.