Sales Specialist Senior

Linda K. Anderson

Cleveland, TX ***** *****.************@*****.*** 832-***-**** www.linkedin.com/in/lindaanderson4230/

Senior Sales Specialist

Accomplished sales and marketing professional with over 20 years of broad expertise cultivating key relationships with internal and external stakeholders to improve bottom-line profits. Persuasive leader and inspirational team player known for encouraging success and development. Analytical problem-solver demonstrating vital interpersonal, communication, and organizational skills.

Core Competencies

Sales Development Account Management Sales Promotional Campaigns Marketing Strategies Event Management

Client Relations Needs Assessment Customer Service Sales Presentations Employee Supervision & Training

Business Development Closing Deals Conflict Resolution Product Knowledge Management Reports Settling Claims

Professional Experience

IBM 1996 – 2024

Advisory Sales Specialist / Product Sales Specialist / Senior Sales Specialist / Program Manager

Oversaw development of new business, protection of current business, weekly executive reviews, training, best practices, and volunteer community leadership. Initiated, developed, and implemented successful sales development and promotional campaigns and strategies. Established new routes, developing sales in protected territory and maintaining existing accounts. Led individual and group sales presentations while organizing and managing special events. Helped train and supervise employees, including inside and outside sales representatives.

Surpassed sales quotas of $35M per year on consistent basis, ensuring company objectives were met. Built and maintained strong customer relations by analyzing client needs, providing expert advice, and resolving problems.

Managed $14M revenue stream from existing and new customers in federal industry, which included cross-sell of IBM service and hardware services/support.

Boosted sales 30% year-over-year within first quarter by reorganizing multi-business type territory that included medical to construction environments. Created blueprint from marketing strategies for each business type and size to focus on particular business needs in alignment with products available, which enabled steady growth over subsequent 4 quarters.

Developed team phone bank of 9 individuals who made thousands of calls to existing customers to create new revenue stream by extending maintenance for prepay of multiple years and adding extra warranty to original equipment manufacturer (OEM). Increased revenue substantially and immediately via prepayment method and team received recognition from CEO.

Drove salesforce morale to high and excited reach by creating atmosphere of competition and partnership through hourly recognition of progress on graph board to show number of correct and on-time submissions to client. Built team of 10 sales representatives to focus on processing statement of works (SOWs) and revenue proposals for US federal contracts.

Additional experience: Account Executive - Mailing and Shipping Division, PITNEY BOWES Account Executive, AT&T Account Representative, SOUTHWESTERN BELL TELEPHONE COMPANY

Education & Career Development

Bachelor of Science in Business Management, University of Phoenix

Digital Social Sales Certified

Specialized Sales & Marketing Training: Spin Selling Selling for Success Question Based Selling Methodology Franklin Covey Training Program Acclivus Selling Methods

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