administrative support, database management, communications

KENYATTA WOOTEN

Chicago, IL 312-***-****

****************@*****.*** www.linkedin.com/in/kenyattawooten PROFESSIONAL SUMMARY

Detail-oriented professional with extensive experience in administrative support, database management, and client communications. Demonstrated success in managing complex office operations, coordinating projects, and providing exceptional support to teams and stakeholders. EDUCATION

Bachelor of Arts in Women's Gender and Sexuality Studies Minor in Communication Studies

Albion College, Albion, MI

August 2018–May 2022

PROFESSIONAL EXPERIENCE

Development Coordinator Franciscan Outreach, Chicago, IL July 2024–December 2024

● Coordinated daily administrative operations and database management using DonorPerfect

● Processed and maintained accurate records for all incoming donations and correspondence

● Provided essential support for digital communications and website maintenance

● Assisted with event planning and stakeholder communications Development Assistant Communities in Schools of Chicago, Chicago, IL October 2023–July 2024

● Provided comprehensive administrative support to the development team

● Managed correspondence and maintained detailed records in eTapestry database

● Coordinated internal and external communications between staff and stakeholders

● Processed and tracked all donations and prepared acknowledgment letters Individual Giving Coordinator Growing Home, Chicago, IL February 2023–October 2023

● Coordinated administrative operations for fundraising initiatives

● Managed social media accounts and digital communications

● Maintained accurate database records in Salesforce

● Supervised and trained support staff and volunteers Administrative Coordinator The Society of Thoracic Surgeons, Chicago, IL July 2022–February 2023

● Served as first point of contact for inquiries via phone, email, and website

● Coordinated application processes and provided technical support to users

● Managed detailed record-keeping and database maintenance

● Processed donations and maintained accurate financial records Membership Services Assistant American Institute of Steel Construction, Chicago, IL May 2022–July 2022

● Managed high-volume phone and email communications

● Processed membership documents and maintained accurate records

● Handled financial transactions and membership renewals TECHNICAL SKILLS

● Office Software: Microsoft Office Suite (Advanced), Google Workspace (Advanced)

● Database Management: DonorPerfect, eTapestry, Salesforce

● Communication Tools: Constant Contact, Social Media Platforms

● Creative Software: Adobe, Canva, iMovie, Spark Post

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