Customer Service Accounts Payable

Education

LAMAR UNIVERSITY – Beaumont, TX August 2013

Bachelor of Business Administration in Accounting

GPA: 3.0

Skills Summary

Report Preparation

Written Correspondence

General Office Skills – Timekeeping

Computer Savvy

Customer Service

Scheduling

Accounting/Bookkeeping

Front-Office Operations

Employment History

USS – BEAUMONT, TX-REMOTE

Poster Sep 2021 to Feb 2023

Posted tickets for fencing projects

Posted tickets for 5 yards across the California area

Engaged with internal customer to request pricing work completion inquiries billing issues

ROBERT HALF – BEAUMONT, TX-REMOTE

Poster April 2021 to Sept 2021

Posted tickets for fencing projects

Posted tickets for 5 yards across the California area

Engaged with internal customer to request pricing work completion inquiries billing issues

OMNI INTERACTIONS – BEAUMONT, TX-REMOTE

Gig Brand Ambassador Mar 2021 to May 2022

Taking calls from customer with credit card issues

Taking calls from customer with tax issues

Assisted GBA’s in research and clearing customer calls

TIGER RENTALS – BEAUMONT, TX

Biller Feb 2020 to May 2020

Responsible for billing clients rentals

Maintaining customers account were accurate and up to date

PERSONNEL STAFFING – BEAUMONT, TX

Biller Nov 2019 to Feb 2020

Responsible for billing clients rentals

Maintaining customers account were accurate and up to date

KELLY SERVICES – BEAUMONT, TX

Accounting Clerk II Oct 2018 to Aug 2019

Maintain accounts receivable and accounts payables

Enter cash payments into Great Plains software

Perform filing of documents as required

Assist with ongoing audits

Collecting all the timesheet records and entering into the system.

LOFTON STAFFING – BEAUMONT, TX

Accounts Payable- Inventory Invoice Processor, Apr 2018 to Oct 2018

Process inventory invoices

Problem solve and investigate problem invoices

Contact appropriate parties when researching problems (ie. Warehouse, vendors, Merchandising Supv.)

Organize and distribute various accounting reports ( 1615 – clearing account, RNI)

Take vendor calls and provide information regarding payment shortages and payment distribution

A SCHULMAN INC- CHINA, TX

Accounts Payable Associate/ Purchasing Clerk/Receptionist, Jun 2015 to Apr 2018

Provides data input for capital budgeting

Maintains Accounts Receivables data, including the oversight of purchase of non-stock items entered into the system by warehousing

Responsible for purchasing functions of office supplies, equipment

Prepare and process journal entries as needed

Perform filing of documents as required

Handle timekeeping for all temporary employees

Collecting all the timesheet records and entering into the system.

KELLY SERVICES – Beaumont, TX

Accounts Payable Clerk/ Purchasing Clerk/Receptionist, Aug 2014 to Jun 2015

Prep payments from retail and classified customers

Handle all incoming and outgoing mail; process mail for UPS delivery and pickup daily

Pull necessary reports from income statements to customer refunds

Process PayPal payments and credit card payments

Monitor banking accounts and schedule routine wire transfers

Process all outgoing invoices and check requests

Handle all carrier payments

BEAUMONT ENTERPRISE – Beaumont, TX

Accounting Clerk, Jan 2013 to Mar 2014

Handle all incoming and outgoing mail; process mail for UPS delivery and pickup daily

Pull necessary reports from income statements to customer refunds

Process PayPal payments and credit card payments

Monitor banking accounts and schedule routine wire transfers

Process all outgoing invoices and check requests

Handle all carrier payments

CITY OF BEAUMONT – Beaumont, TX

Office Aide I, 2009 to 2014

BEAUMONT ENTERPRISE – Beaumont, TX

Dispatcher/Customer Service Representative, 2003 to 2007

Oversee front-office operations and provide impeccable customer service:

Managed an office of 6 people and also gave directives to 14 complaint runners out in the field.

Had to handle customer complaints and forward the solution to the appropriate district managers.

Kept in close contact with upper management about the daily activities.

Membership

Accounting Society, Secretary Fall 2011- Fall 2012

AIS, Secretary & Membership Fall 2012

Computer Skills

Certificate of SAP ( 75 hours)

Proficient in QuickBooks, Microsoft Project, and Net Weaver

Familiar with Visible Analyst, Visio

Xnet, Abinet, CDS, AS400

Hyperion, Discus, Admark

Lawson

Great Plains

Salesforce

Slack

Microsoft Office Suite

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