Executive Assistant Administrative Support
Resume:
Yolanda Richardson
Upper Marlboro, MD 20774
202-***-**** (mobile)
***********@*******.***
Summary of Qualifications
Highly organized and detail-oriented Executive Assistant with over 20 years of experience supporting senior executives in fast-paced environments. Adept at managing calendars, coordinating travel, and overseeing office operations. Proven ability to handle confidential information with discretion and provide exceptional administrative support.
Dedicated and focused, an independent and self-motivated professional with excellent research, writing skills and the ability to create, edit and coordinate PowerPoint presentations.
Special ability to develop and nourish positive relationships with stakeholders and colleagues at all organizational levels. Ability to manage HR needs including, but not limited to onboarding, payroll and benefit enrollments.
Professional Experience
Strategies For Change Group February 2024 to Present
Executive Assistant/Scheduler
As Executive Assistant and Scheduler, I provide administrative support to the CEO and senior management team, including managing complex calendars, scheduling meetings, and organizing travel arrangements. Duties and responsibilities also include staffing the CEO and high-level and professional events, including but not limited to advancing events with DCCC and DNCC.
Prepare and edit correspondence, communications, presentations, and other documents.
Coordinate and manage special projects, ensuring timely completion and high-quality results.
Assist in the preparation of reports, meeting agendas and minutes.
Maintain confidential and sensitive information with the utmost discretion.
Serve as a liaison between executives and various internal and external stakeholders.
K2 Integrity November 2019 to February 2024
Executive Assistant
Held two positions between 2019 to 2024. In August 2023, promoted to support DOLFIN Academy, a subsidiary of K2 Integrity, as Executive Assistant/Minister of Culture.
DOLFIN Academy, LLC August 2023 to January 2024
Executive Assistant/Minister of Culture
In August 2023, DOLFIN Academy (an online training product of K2 Integrity), became a subsidiary business.
As Executive Assistant, I played a crucial role in supporting top-level management in a startup company, a subsidiary of K2 Integrity.
Successfully managed schedules, coordinated meetings, handled communication, and often took on various administrative tasks.
As Executive Assistant, my role often folded into minister of culture by enabling the President to focus on core business functions, contributing to the overall efficiency and success of the startup.
In this role, I also managed HR, managing ADP onboarding, payroll and benefits.
Assisted with IRS documents to establish DC Residency Certificates, LLC, DUNS and Tax ID.
K2Integrity November 2019 to August 2023
Executive Assistant
As Executive Assistant for K2 Integrity I coordinated all domestic and international travel for the training Team. Coordinated annual company events, receiving positive feedback from the attendees.
Managed support to the Partners with handling robust scheduling, travel, lodging and special projects.
Supported the Chief Legal Officer with legal administrative tasks.
Handled communication, prepared travel and training reports.
Organized and arranged holiday and special events for the DC and New York offices.
Founded an ERG group entitled Caregivers, where we provided support for colleagues across the company faced with the challenges of balancing work and being a caregiver.
Fostered relationships with high level executives and colleagues across the company by managing a series of events called “Ask Me Anything”.
Provided support to the Head of the DOLFIN Team – dedicated online financial integrity network product.
Oversaw office supplies inventory and procurement.
Korn Ferry October 2016 to November 2019
Project Coordinator
As Project Coordinator for Korn Ferry International I coordinated all operational aspects of small to medium size client projects and supported Project Managers in executing large global client projects. I served as a key resource for keeping project execution on track internally through project planning and monitoring. As a primary contact for fielding client requests, I was also critical to the ability of Korn Ferry to provide excellent customer service.
Created and maintained basic project plans.
Supported Project Managers on larger engagements.
Ensured that Korn/Ferry met and exceeded agreed upon commitments outlined in signed contracts by managing the execution of the project’s timelines, and external and internal client expectations.
Coordinated project deliverables including assessment tools, interactive learning, coaching, consulting and instructor-led training.
Triaged project needs and fulfillment in a timely manner.
Reviewed and monitored project financials; tracked project expenses; triggered timely invoice requests.
Compiled budget and status reports as needed.
Acted as primary point of contact for owned projects to Operations and Revenue Manager for project related activities and inquiries.
Served as primary point of contact for direct communication with the participants, client, faculty, coaches, and/or third-party vendors.
Executed (manage participants, platforms, instruments, results/output, logistics fulfillment).
Participated in client-facing meetings (drive prep, agenda, notes).
Coordinated materials production for client-focused meetings.
Managed back office systems: included entering project details into SAP and a variety of proprietary business systems
Maintained and monitored key delivery information in proprietary delivery platforms.
Editor of internal office Newsletter (KFDCKronicles)
American Iron and Steel Institute April 2011 to October 2016
Executive Assistant
Worked as an Executive Assistant for a prestigious trade association in Washington, which serves as the voice of the North American Steel Industry. In this role, I provide exceptional support to the president and CEO, to accomplish management objectives and serve as the association’s point of contact for members of the board as well as the 19 member companies. I have gained increasingly responsible administrative duties and am a valued member of the leadership team. My favorite quote, which drives my enthusiasm and success, is by Mark Craine “To know the right means of getting something done is virtually to have done it.”
Performed a leading role in coordinating and planning all AISI Board of Directors and Board-level committee meetings, joint Annual meeting with Metal Services Institute and special events.
Provided superior administrative support to the president and CEO, including correspondence, contracts, expense reports, travel policy compliance and logistics coordination.
Acted as liaison and maintained open lines of communication among senior executives, board members, shareholders and middle management and administrative staff.
Developed and Maintained an Institute-wide meetings calendar and AISI meeting room schedule and organization charts for all AISI programs.
Worked independently on special and nonrecurring projects.
Researched and instituted an electronic portal for Board meeting materials.
Established Yearly Steel Industry Coalition meetings.
BP America August 2005 to April 2011
Senior Administrative Assistant
Served as a highly effective Senior Administrative Assistant for the Government Relations office of BP America. Provided outstanding administrative assistants to the Executive Vice President.
In addition, provided support to the Board of Directors, president of BP America and the management team of the world’s largest oil and gas producer in the United States and London.
During my tenure at BP, I maintained a strong corporate presence within the industry during the April 2010 Deep Water Horizon Oil Spill. I was noted for and awarded by the Group CEO for providing exceptional administrative assistants to all levels of leadership during a critical and highly demanding period of the organization.
Prior and Relevant Experience
U.S. Chamber of Commerce March 2003 to August 2005
While at the U.S. Chamber of Commerce, I held two positions: Executive Assistant to the Chief Legal Officer and later progressed through posts as Administrative Assistant to the Vice President of Communications.
Executive Assistant to the Chief Legal Officer March 2003 to November 2003
As EA to the Chief Legal Officer, I prepared legal documents that supported efforts to pass the Legal Reform Act. Deciphered critical legal documents for the Chief Legal Officer on a daily basis. Proofread all legal documents and took dictation of critical correspondence.
Worked closely with the Chamber’s Legal Reform team.
Administrative Assistant to the VP, Corporate Communications
November 2003 to August 2005
Supported the VP of Corporate Communications with the Chamber’s production of Newsletters, briefings and all communication efforts.
Planned travel, expenses and schedule daily for the VP.
Lead the Chambers trade show exhibits throughout the U.S.
Conducted the first Small Business Summit.
Played a special role in a South African tour for the President & Chief Executive of the Chamber.
American Forest & Paper Association (AFF) July 1994 to January 2003
Executive Assistant
Managed office operations for $4+ million national non-profit, with staff of 18 and 9,000
volunteers. Provided support to the President in running the operations of the two core programs of the Foundation – the American Tree Farm System and Project Learning Tree.
Activities and other accomplishments:
Member, Women in Government Relations
Volunteer, DC SCORES Soccer Tournament/Ball
Member, WGR Toast Masters
Sign Language Interpreter
Notary Public for the District of Columbia
Writer – “The Power of a Fresh Start” Unpublished
Education:
College of Notre Dame of Maryland
1983-1985, Attended – Major: Political Science and History
Howard University – Advanced Sign Language
Gallaudet University – Intermediate Sign Language
Strayer University – Accounting
Solloway & Associates – Federal Grants Management
Skills
Calendar and Schedule Management
Travel Coordination
Event Planning
Project Management
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong Organizational Skills
Problem-Solving Abilities
Peachtree, QuickBooks, Internet Explorer, Adobe Pro, Diligent Boardbooks, Leadership Direct and IMIS database
ADP, Pipeline databases and Salesforce
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