In-Home Customer Service

Mon M Adhikari

*** ******* **, *********, ** ****2

Ph.: 206-***-**** Email:**************@*****.***

OBJECTIVE

Seeking a production operator position where I could utilize my skills, education, and previous work experiences.

SKILLS AND QUALIFICATIONS

●Outstanding organizational skills and diligence and attention to detail.

●Exceptional interpersonal skills and team player.

●Warehouse and environmental safety awareness with a willingness to comply with company regulations.

●Excellent customer service skills, and work experience with a team of more than 10 years.

●Basic computer skills and proficiency in programs such as MS Word and Excel

EMPLOYMENT HISTORY

First Choice In-Home Care In-Home Care Provider 12/2019 to 7/2023

●Helped coordinate enjoyable activities for my in-home care resident, including game nights, concerts, movies, card tournaments, exercise classes, and makeover sessions.

●Assisted residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan.

●Cleaned, sanitized, and disinfected residents’ rooms and living spaces.

●Allowed and encouraged residents to do as much of their own care as possible.

●Provided culturally and linguistically appropriate services to the client.

Amazon Warehouse Fulfillment Associate 01/2016-09/2016

●Received and put away inventory

●Get customer orders ready and pack them up

●Loaded boxes into trucks for shipment

●Used scanners to read bar codes on products

●Viewed prompts on screens and followed the direction for some tasks

●Troubleshoot problems

●Pushed utility carts up to 60 pounds

●Stand walked, pushed, pulled, squatted, bent, and reached during shifts

●Used carts, dollies, hand trucks, and other gear to move items around

●Ensured product meets quality requirements

Saars Super Saver Packaging 11/2017 to 06/2018

Gate Gourmet Production/packaging 09/2016 To 10/2017

LSG Sky Chefs Production/packaging 10/2013 to 11/2015 Partners Crackers Production/packaging 08/2011 To 12/2012

●Cleaned packaging materials and loaded items into containers

●Constantly weighed and labeled the items appropriately

●Checked for defective items, and ensured all working items make it to the loading area or inventory

●kept detailed records of materials and shipments.

●Worked with the team and independently with limited supervision.

EDUCATION

High School Diploma, New Horizon Academy 05/2008

References available upon request

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