SYLVIA
CURMON
WILDER
******.******@*****.***
Raleigh, NC 27616
P R O F E S S I O N A L S U MM A RY
With 15+ years in training, I specialize in Learning and Development consultancy, covering program design,
organization, and delivery. I have strong expertise in instructional design, leading teams, collaborating with experts, and skills in curriculum development, technical training, consulting, and leadership, as well as proficiency in Workday and MS Office Suite.
SKILLS
• Instructional Design
• Curriculum Development
• Technical Trainer
• Training Consultant
• Leadership
• Workday
• MS Office Suite
• SAP
• Coaching
Webster University
St Louis, MO
Master of Arts: Human Resource
Development
Alabama State University
Montgomery, AL
Bachelor of Science: Business
Education
EDUCATION
Barkley-Williams Consulting - Workday Training
Developer Bowie, Maryland • 01/2023 - 03/2023
Lineage Logistics - IT Training
Consultant Novi, Michigan • 01/2022
- 07/2022
WORK HISTORY
Wake County Public Schools - Substitute
Teacher Raleigh, NC • 08/2023 - Current
• Delivering instruction and overseeing classroom activities through the use of curriculum materials and educational software to 100+ students
• Collaborating with fellow teachers and other support staff to provide instructional support and approved modification to the curriculum
• Maintaining a firm, fair, and consistent approach to the instruction of students utilizing a high degree of structure and clear expectations
• Maintaining regular contact with students' parents/guardians to inform of student's progress, areas of difficulties, and any changes or situations in home life that may affect school performance
• Actively participating in team meetings when necessary to address specific student and parent concerns
• Assessing student progress through consistent review of classroom data collection, test creation and grading
• Software used: MS Office Suite, Outlook, Google Drive
• Lead content developer for Barkley-Williams Consulting
• Demonstrated expertise in curriculum/course development and created 3 PowerPoint presentations
• Generated more than 20 job aids
• Software used: Workday, MS Office Suite, Snagit, Skype for Business, MS OneDrive
• Wrote 10 Lineage Link Knowledge Articles for both facility and customer use
• Developed questions and answers for more than 30 Frequently Asked Questions for Lineage Link Customer base
• Used Snagit to create and record 6 videos for Lineage Link Report Affinity Group - ERP Training Consultant Vancouver,
Canada • 08/2021 - 10/2021
Barkley-Williams Consulting - Workday Training Developer Bowie, Maryland • 12/2020 - 03/2021
Extrinsic - Workday Training Consultant Augusta, ME • 05/2019 - 05/2020
Scheduling
• Partnered across teams to serve as Technical Expert for instructional design and development of teaching presentations
• Software used: MS Office Suite, MS Teams, Slack, Snagit
• Created and presented virtual training content and support documentation based on business process documentation
• Understood ERP applications and business processes and applied that knowledge to developing and delivering business user consumable content
• Demonstrated experience in Instructional Design and authoring tools
• Software used: D365, Microsoft Teams, Microsoft Office Suite, MS SharePoint, SnagIt, Confluence, LMS, DARMA, Articulate Rise
• Lead content developer for Barkley-Williams Consulting
• Became well versed in the end user functionality for Human Resources modules
• Demonstrated excellent technical/functional expertise
• Followed ADDIE model of course development and designed, updated, edited, and produced Workday end–user job aids, guides, PowerPoint presentations and reference materials
• Demonstrated expertise in curriculum/course development and created 3 PowerPoint presentations
• Produced more than 20 Training Videos
• Generated more than 40 job aids
• Software used: Workday, MS Office Suite, SnagIt, Skype for Business, Google Docs, Google Drive
• Lead trainer, and course developer of the Workday for Benefits Partners Training Course for the State of Maine
• Successfully conducted first-ever Workday for Benefit Partners Virtual Training Class in April 2020 for State of Maine
• Used Instructional Design techniques and Change Management knowledge to create Workday for Benefit Partners PowerPoint Training deck
• Created Workday for Benefit Partners Training Exercise Guide
• Created 12 job aids for Benefit Training
• Created and edited Workday videos and video scripts using SnagIt
• Also added Closed Caption to video
• Attended training classes for HCM and Time Tracking and Attendance
• Received hands-on support experience from two Workday experts in the HCM, Time Tracking and Attendance arenas
• Posted all training documents in MS SharePoint to share with Workday Team members
• Software used: Workday, MS Office Suite, MS SharePoint, JIRA, SnagIt, Adobe Acrobat, Zoom, Microsoft Teams