Customer Service Digital Marketing
Resume:
Kentrice Frison, MBA
Highly motivated and enthusiastic entrepreneur, with skills in leadership,
digital marketing and data analytics seeking a rewarding role in sales, management and communications sector at a growing organization. 16371 Evans Ave.
South Holland, IL, 60473
**************@*****.***
EXPERIENCE
CHI. GIRL, Calumet City, IL & Remote — Founder
MAY 2019 - PRESENT
Sell cosmetics via profitable business to over 700 loyal customers in store. Manage customer service and shipping internationally. Stimulate social media and email marketing campaigns to increase sales. Enhanced and developed merchandise selections through extensive research. Created business website https://www.chigirlco.com ROSS, DeKalb, IL — Leadership Internship
MAY 2019 - AUGUST 2021
Provided exceptional customer service to over 200 customers daily. Attended Quarterly meetings to provide feedback to Regional Manager. Maintained a clean, organized and safe environment for customers ACES, DeKalb, IL — Graduate Assistant
AUGUST 2016 - MAY 2019 (Academic & Career Exploratory Scholars) Advised over 60 incoming Freshman and transfer students yearly. Conducted weekly meetings with Graduate Assistant and Leadership Council. Arranged over 30 events for Resume Building Workshops, Stress Relief, and Ice Cream Socials
EDUCATION
Northern Illinois University, DeKalb, IL — MBA
AUGUST 2021 - MAY 2024
Master of Business Administration
Northern Illinois University, DeKalb, IL — B.S Management AUGUST 2015 - MAY 2019
Emphasis in Entrepreneurship & Social Responsibility; Minor in Marketing SKILLS
Digital: MS Word,
Excel, PowerPoint,
Publisher, Access,
Sway, Forms, Planner,
CRM, Digital
Marketing, Social
Media Management,
POS, Ecommerce and
Website Developer
Personal: Customer
Service, Sales,
Management, Finance,
Accounting,
Consultant, Team
Player, Leadership,
Time Management,
Merchandising,
Communication
AWARDS
Scholarship - Angel
Touch Foundation
CUM LAUDE -
Graduated 3.3 GPA
LANGUAGES
ENGLISH, SPANISH
PROJECTS
WGN — 2023 BEAUTY TRENDS
JANUARY 2023
Presented a live segment on beauty trends for 2023 and featured cosmetics company, CHI. GIRL.
REFERENCES
Beverly McCall - Associate Director
Northern Illinois University
DeKalb, Illinois 60115
Labrian Carrington - Academic Advisor
Northern Illinois University
DeKalb, Illinois 60115
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