Credit Administration Accounts Receivable

INONGE JAANI

+260***-******, ************@*****.***

ACCOUNTING & FINANCE- Treasury Payables Receivables Credit administration PROFESSIONAL SUMMARY

Experienced finance professional with over 10 years’ experience in the private sector. Possesses an in-depth understanding of various accounting functions including credit administration, credit monitoring, payables, receivables, reporting and audit. Maintains a solid track of record of accuracy and high levels of customer retention while providing a fast and effortless checkout process in busy environments. My proficiency in finance are strong attention to detail continues to allow me to streamline processes and make informed decisions to improve overall financial performance. Throughout my experiences, I have gained valuable exposure which has honed my soft skills and has allowed me to apply and interpret any accounting developments. EDUCATION

• CA Zambia Professional, ZICA, 2023-current

• Bachelor of Accounting, ZCAS University, 2016-2019

• ZICA Technician, 2013-2015

• G12 certificate, Higher Education, Njase Girls Secondary School, 2002-2004 CORE COMPETENCIES

• Debtors’ management

• Creditors management

• Cost management

• Experience with Enterprise

Resource Planning (ERP)-

SAP

• Proficient in Excel, Word

• Excellent knowledge of

accounting principles and

standards, credit policies.

• Good communication and

interpersonal skills

• Ability to work

collaboratively.

PROFESSIONAL EXPERIENCES

Toyota (CFAO Mobility)

Credit Controller July 2024– Present

Job Responsibilities:

• Managing credit and receivable accounts to contribute to the organization’s overall financial stability and profitability.

• Monitoring credit exposure and minimizing bad debt risks at the organization.

• Engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes.

• Management of cash accounts by ensuring accounts do not have outstanding invoices over 15 days.

• Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities.

• Assisting in collecting delinquent accounts and applying strategies to encourage timely payments.

• Maintaining positive relationships with customers, while effectively mitigating credit risks and ensuring timely collections.

• Conduct regular credit reviews and reassess credit limits based on payment history and changes in creditworthiness.

• Coordinating with other departments such as sales, customer service and finance to handle all credit-related matters appropriately.

• Taking a proactive role in managing and collecting debts of company debtors

• Develop and implement effective credit control policies and procedures to minimize credit risk and improve collection efficiency.

• Ensure timely allocation of the payments received from customers.

• Monitor debtors account balances and ensure that payments are done within approved credit terms.

• Issue demand letters for overdue accounts in line with the credit policy

• Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.

• Build and maintain relationships with key customers by way of regular engagements such as visitations.

• Responds to queries from staff members and third parties. Branch Accountant May 2020– July 2024

Responsibilities:

• Post all the expenses related to the multi-brand business unit in cooperation with the finance manager.

• Lead a team of cashiers in ensuring all transactions are posted timely and accurately.

• Ensure the correctness and the justification of the branch accounting postings.

• Generate daily sales report and post the sales in SAP in all Service center locations.

• Prepare payments for approval in the accounting systems.

• Provision of Support to internal and external Audit teams

• Assists in the processing and reviewing of payments to vendors for good and service through various portals.

• Assists in updating the unit SOPs in alignment with issued policies and guidelines.

• Coordinates with the Treasury Unit on the payments to vendors, partners, agents and notifies all payees of status of payments.

• Records and reconciles more complex accounting transaction and ensures proper clearance procedures have been followed.

• Assist in the preparation of financial reports for internal and external use: balance sheet, profit and loss statement and other reports.

• Perform stock counts and perpetual counts to ensure accountability of company resources.

• Ensure that each purchase orders are approved as per the local delegation of authority.

• Ensure that forex and local purchase payments are paid smoothly.

• Ensure accurate postings of invoices in ERP.

• Ensure timely allocation of supplier invoices /payments in ERP.

• Monitor compliance to PACI and all other procedures in cooperation with the operations controllers.

• Report on any issues identified during the audit and propose an action plan / counter measure.

• Ensure the timely submission of the monthly reports to management.

• Responds to queries from staff members and third parties. Assistant Accountant Jan 2019– Dec 2020

Accountabilities:

• Ensure Petty cash Management through cash reimbursement and retirement.

• Ensuring timely and correct reconciliations of client accounts

• Timely Creating and Updating of client accounts or statements

• Engaging clients with outstanding amounts and ensuring settlement while maintaining professionalism and a good relationship in line with the debtor’s policy.

• Ensure demand notices, Eviction Letters, and reminders are drafted timely.

• File all entries and ensure that all required documents are attached to each entry.

• Workshop oil stock monthly counts and reconciliations

• Generating local Purchase Orders

• Supervising Cashiers by ensuring correct transactions are captured and internal controls implemented.

• Vendor Payments and reconciliations

• Ensure that approved vendor payments are delivered / collected on time.

• Manage three-way matching in the payment cycle.

• Weekly and monthly client visits and/other meetings to address credit risk matters.

• Provide timely input into monthly revenue collection schedules. SUMMARY OF OTHER ROLES

• Customer Retention officer, CFAO Mobility Zambia Limited, June 2016 – December 2018

• Cashier, CFAO Mobility Zambia Limited, January 2013 – June 2016 MEMBERSHIP AND AFFILIATIONS

• Zambia Institute of Chartered Accountants, (ZICA) REFERENCES

Mulemba Samutela

Business Controller

Cfao Mobility Zambia Limited

Contacts: +260-*********

Dr Geoffrey Mweshi

Dean of school – School of Social Sciences

ZCAS University

Contacts: +260-***-******,

Dr George Nonde

Chief Operating Officer -Loxea

Cfao Mobility Zambia Limited

Contacts +260-*********

Contact this candidate