Process Associate Senior
Resume:
Sonal Munshi
Senior Process Associate at TCS, Pune Email ID: *************@*****.***
+91-965*******, 939-***-**** LinkedIn: linkedin.com/in/sonal-munshi-24b813105 Senior Process Associate with 10 years of experience in banking, Finance sector and insurance in consistent with AML and KYC policies and procedures. Demonstrated knowledge and experience in research sources and methods, with conducting background research on people and companies EXPERIENCE
Tata Consultancy Services, Pune
Senior Process Associate
Nov 2015 – Aug 2024
Worked as Process Associate in “AML project” for
HSBC bank
L1 Level
● To ensure full compliance with pertinent rules
and regulations
● Escalates issues discovered during ongoing review and assessment of OFAC compliance risk that
require escalation to Senior Management for
direction on resolution
● Create, modify and troubleshoot SQL queries.
● Cross verify the Customer’s Data with Sanctions
Data entry
● Analyzed weekly transaction pattern to reduce
the sanction screening alerts at L1 level
● Maintaining, Editing and cleansing of Customer’s data and Watch list entry
L2 Level
● Analyzed reports for discrepancies and suspicious activities of L1 escalated Alerts and provide
report in the SAR ready format
● Followed standard AML procedures and processes.
● Collected and examined financial statements and
documentation.
● Utilized knowledge of AML laws, including BSA,
Patriot Act, and US Treasury guidelines.
● Assessed compliance with banking laws and
reported suspicious entries and actions.
● Monitored and analyzed currency transaction
logs.
Quality Analyst in Lloyds banking insurance domain
● Maintain strong investigative skills; the ability to work independently, demonstrated extensive
banking and Compliance knowledge
● Create, modify and troubleshoot SQL queries.
● Contribute to the optimization of data
management and performance tuning
● Analyzed weekly transaction pattern data and upload in the system
Process Trainer for UK Insurance Domain
● Provide basic UK insurance training to new joiners and help them with project related requirements
● Used transactional and customer records, external data, publicly available information, and other
information to identify suspicious or unusual activity HDFC Bank, Bhopal— Customer Service
Executive
OCT 2014 - APR 2015
● Worked as Front desk officer, maintained branch
services
● Used transactional and customer records, external data, publicly- available information, and other
information to identify suspicious or unusual activity
● Performed detailed analyses to detect patterns,
trends, anomalies and schemes in transactions and
relationships across multiple businesses/products
ICICI Bank, Udaipur— Branch Banking officer
Sep- 2010 – Nov- 2011
● Performed teller transactions in the areas of checking and savings deposits and withdrawals
● Identified opportunities for cross-selling of value- added bank products and services
● Responded to a broad range of customer inquiries and swiftly resolved problems
EDUCATION
B.B.A, Bhopal — Bhopal School of Social Science
JULY 2007 - MAY 2010 - 73%
St. Thomas Convent Higher Secondary School,
Begumganj
12th – APRIL 2006 - APRIL 2007 - 79%
10th – APRIL 2004 - APRIL 2005
POSITIONS OF RESPONSIBILITY.
● Leading, training, mentoring & monitoring the
● performance of team members to ensure
efficiency in process operations
● Designing and streamlining processes to ensure
smooth functioning of the business operations.
ACHIEVEMENTS
● “Life and Insurance” certification from TCS
● “Anti-Money Laundering” certification from TCS
● Certification of ‘Python’ and ‘Excel in Data
Science
● Certification “NISM Series V-A: Mutual Fund
Distributors Certification Examination ” and
“NISM Series VI: Depository Operations
Certification Examination ”
● Post Graduate Diploma in Banking Operations
from
IFBI in 2010
SKILLS
● Programming Language: Python, SQL
● Data Visualization
● Data Analytics
● Power BI
● MS Excel
● Problem Solving
● Strong Communication
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