Human Resources Quality Management

Anil Kumar M

Kerala, India

Mob/WhatsApp : +** – 984**-*****

(+91 – 730**-*****)

Email: ***********@*****.***

Post Seeks : General Manager/Corporate / Senior HR & Admin Manager (Corporate HR Management, Organizational Design, Review & Development, Operations –SOP, ISO Quality Management & Customer Care, General Administration, Management Information Systems-MIS Reporting & Advise, IT/ERP-HRMS Etc.)

Objective

Seeking a key role with a Growing Organization, which will optimally utilize my abilities, experience and knowledge to achieve its organizational goals and provide opportunities for learning and growth.

Highlights / Areas of Expertise

●Fifteen (15) Years Plus Managerial Experience ( India, UAE, Qatar) in Entire Human Resources Management(including Corporate HR), Organizational Design, Review & Development, SOP Management, General Administration, ISO Quality Management, IT-ERP/HRMS Management, MIS Reporting & Advise with Construction, Engineering, Manufacturing (Ready-mix, Steel Factory etc.), Real Estate & Trading Industries.)

● Organizational Development including Org. Structure Design, Review & Development (Horizontal & Vertical).

●Strategic HR Management Prctices

●Manpower Planning & Budget

●Change Management

●Job Descriptions & KPI’s/KRA’s

●Recruitment (Blue & White Collar), Induction & Orientation

●Compensation (Grading), Reward Management, (Payroll) Administration.

●Performance Appraisal

●Training & Development Programme

●Retention & Motivational Programme, Succession Planning etc.

●Employee Engagement & Welfare

●Grievances Handling

●Code f Conduct & Legal Compliance

●HRMS Oracle software applications

●Develop Corporate HR Policy Manual

●Administration, SOP Management

●Facility Management

●ISO Quality Management

EDUCATION / ACHIEVEMENTS

●Master of Business Administration in Human Resources Management (M.B.A – HR ) Completed from CSJM University).

●Certificate in Human Resources Management (HRM - Refreshment-Crash Course as per International Standard, from 3 Fold Education Centre - Doha).

●Bachelor Degree in Social Science (B.A – Social Science) from Kerala University.

●Certificate in “Management Skills (Soft Skills)” Training Programme (How Can I become a Better Manager), from Focal Educational Training Centre, Doha.

● Diploma in Computer Application – Handled ERP/ HRMS (Orion) Software Implementation.

●Certificate in ISO 9001 Quality Management Systems Internal Auditor.

●Experience in ISO QHSE (ISO 9001/14001/OHSAS 18001) Implementation.

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CAREER HISTORY:- : Presently working as Corporate HR Manager with M/s. KCM Appliances (P) Ltd, Kerala, South India (Impex Brand Home Appliances - with an Employee Strength of 2000+) and Report to VP – Operations, from 2023 to till date.

Managing Corporate HR Department (Including Corporate HR, Administration & IT Department).

Strategic HR Management in line with Company’s Vision & Mission.

Organizational Review & Development, Manpower planning to till Exit Interviews i.e Manpower Planning & Budgeting, Recruitment, C&B, Performance Appraisal, Learning & Development, Employee Welfare, Diversity Inclusion, Work-Life Balance, HR Analytics etc.

SOP Management, Corporate HR Manual, Compliances Management, Management Advice etc.

Previous Assignments: (In Qatar - Ten Years: 15th January’ 2010 – 30th December’ 2019)

(1)Served as Senior HR & Admin Manager – Report to Director ( Manage Entire HR, General Administration, Organizational Development, Operations-SOP, Management Affairs -MIS, ISO Quality Management, ERP-HRMS etc), with a Leading Construction & Engineering Group, an ISO 9001/14001/OHSAS 18001 Certified Group Company.

(Having Civil Construction, MEP Contracting, Ready-mix Co., Real Estate Divn. & Trading Divn. Etc with 3500+ Employees, based in Doha, Qatar, From 15th January’ 2010 to 30th December’ 2019.)

Work outline: ( i). HR Responsibilty (latest…..)

●Prepare and Implement Strategic HR Management practices with a long-term vision to achieve Organization’s Goal.

●Vision & Mission Setting.

● Developed and Maintained Company Organizational Structure (Operational Hierarchy) for Civil Contracting Divn., Engineering Divn., Ready-Mix Mfg & Supplies Company, Real Estate Division, Trading Division etc, in co-ordination with Management to reflect the needs of the company.

●Prepared Corporate HR Policy and Procedure Manual.

●Developed and updated Job Descriptions including KPI’s for all Divisions.

●Implementation, monitoring & review of HR-policies and procedures aligned with the overall business Strategy.

●Manage Manpower Planning & budget, Personnel Recruitment (Blue & white collar), Induction & Orientation.

●Responsible for Staff grading, Salary & Benefits, Leave administration, Succession Planning, Change Management etc.

●Responsible for Performance Appraisal, Training & development, other Reward & Motivational programmes etc.

●Manage Employee grievances, Employee Engagement & welfare, Code of Conduct, Labour law etc.

●Maintenance of Records and Personnel Files.

●Oversee and control administrative tasks dealing with government agencies and follow-up on: Visas / work permits for employees, Residential Permits, Visit Visas and sponsorship for employee’s family, Medical, Insurances and other related activities.

●Oversee payroll process (WPS) on a monthly basis to include advance salaries, terminal benefits, and medical reimbursements, leave etc. to ensure that they are accurate and within Company policies & guidelines.

●Prepare & submit weekly/Monthly HR Management Information System (HR-MIS Report) Report to Director.

●HRMS Software Implementation & Management.

●Nurture a Positive & Friendly working environment & Handle all HR Issues till exit interview.

●Overall responsible for the smooth operations of HR Dept. and Ensure Great Place to Work.

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(ii). Operations –SOP, Management & Administrative Responsibility: ● Operational Support to Directors & all Business Divisions, Prepare, Monitor & Manage SOPs, Ensure all Davison’s are running in a Professional way & as per SOP, Conduct Management Review Meeting & MIS Reporting, Management Advise & Customer Care, Marketing & Sales etc . * Head Office Administration ● ERP/IT, Facilities Management, ● Travel & Transport, Service Contract Management, CSR (Corporate Social Responsibility), PR, Government Relations & Event Management. Ensure smooth Operations of the of the Company.

(iii). ISO QHSE Management System Responsibility (Quality, Health, Safety & Environment)

(In addition to Above Responsibility)

●Act as Management Representative (on behalf of Management) and Co-ordinate with ISO Certification Body (M/s. Quality Austria) to implement the Quality Systems in the Company.

●Implementation of Three ISO Standards & it’s Monitoring.

●ISO 9001 - Quality Management System Implementation and Monitoring.

●1SO 14001 - Environmental Management System “ “.

●OHSAS 18001 - Health and Safety Management System “ “.

●Guide and Support All Employees and Management to get certified.

●Manage seminars, training etc as per ISO Requirement.

●Handle Management Review Meeting/reporting as per ISO requirement.

●Periodical site visit to Ensure ISO Compliance, documentation etc.

●Manage and Guide Quality Auditors & QHSE Team.

●Ensure ISO QMS/IMS Compliance in the Company as whole.

Previous Employers:-

●(2). Concord Group LLC, Dubai, UAE, Group employing 1200+ personnel. ( Six Years - from 15thDecember’ 2003 to 30thOctober’ 2009)

Company Profile: MEP Contracting, Manufacturing of Structural Steel Fabrication & Erection, Steel Rebar/Mesh Factory, Trading of Steel & Textiles etc.

Designation: HR Manager (Report to General Manager).

Report to General Manager, assisted by 4 direct subordinates. Duties cover day-to-day Formulation, review and Implementation of HR-policies & procedures, including maintenance of Records & Returns, Database, Personnel Files, preparation of Annual Confidential Reports etc.

Roles & Responsibilities:

●Supervising everything related to Manpower Planning & Deployment.

●Complete supervision of Recruitment-related matters, from Press Advts. to creating Interview papers, Interviews, Selection Notes, Letters of Intent/Appointment, Contracts and Induction.

●Tapping of Placement Agencies, Head Hunters and Internet Portals for hiring the best employee-force available.

●Conducting on-the-job Training and orientation programmes and inter-acting with Divisional Managers for their specific Training requirements.

●Routine matters like Performance Appraisal, Annual/Special Increments, Promotions and Transfer etc.

●Co-ordinating Salary Administration with Payroll-Accounts Dept., and liaising with PRO in connection with Employees’ Work Permit, Visa-matters, Health-card, ID etc.

●Handling Legal matters and liaising with Lawyers/Appropriate Authorities and Agencies for : Insurance, Industrial Disputes etc. and Termination, Settlements and Repatriation.

●Tackling Employees’ Grievances and overseeing Welfare Activities like Camp facilities, Accommodation and Transport.

●Applying HRMS-Oracle Software package (Supervisory level) for Personnel-data/forms management.

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●Submit HRMS Report to GM on time to time.

●Administrative Responsibility: Head Office & General Administration ● License Management ● Utility Management ● Camp & Accommodation Management ● Facility Management, Service Contract Management, Travel and transport Management, PR & Event Management etc.

(3). SHARJAH ELECTRICITY & WATER AUTHORITY [SEWA], UAE.

●(Three Years : 10thJanuary’ 2001 to 30thNovember’ 2003 )

Company Profile :Construction/Engineering Division, Natural Gas Distribution Project.

Served as Assistant HR Manager: reported to Senior Manager ( HR & Administration), and assisted by 3-subordinates, duties included assisting the Senior Manager to formulate and implement HR and Administration policies of the organization and carrying out all day-to-day HR and Administration activities.

Roles & Responsibilities :-

●Handle complete Recruitment requirements.

●Assist Line Managers to prepare Job Description, Performance Appraisal etc.

●Co-ordinate Recruitment with Local & International Employment Agencies.

●Regulate Leave and Discipline, and organize Reward Schemes in consultation with HR Manager.

●Handling all Inter-Office Communications and External Correspondence.

●Upkeep of all Personnel Records & Personnel Database etc.

●Arranging Departmental Meetings, MIS Report, Manpower Planning and Manpower Budgeting, and liaising with UAE Government agencies for statutory compliance.

(4). SHANFARI TRADING & FURNISHING Co., LLC (STF), Muscat, Oman (3 years : from 15/01/1998 to 30/12/2000).

Worked as Assistant HR Manager : reported to Group HR & Admin. Manager and carried out routine HR & Administrative functions of the company, including:

●Complete A to Z of Personnel & HR-matters: Recruitment to Retirement.

●Assist Dept. Managers to prepare their manpower budget and Recruitment.

●Employees’ Welfare like Travel and Accommodation.

●Liaising with PRO for Visa-related work.

●Handling all HR Office Correspondence.

●Compliance with Corporate HR Policy.

(5). INDIAN EXPRESS NEWSPAPERS Ltd., Corporate Office, Mumbai, India (Seven Years : 02nd March 1990 – 30thDecember 1997)

Served as HR Officer (Corporate HR Office): Reported to Manager, the responsibilities include co-ordinating day-to-day operations of the Department, handling HR & Administrative memos, correspondence, preparing Appointment Letter, reviewing Attendance Report etc. Other duties involved: -

●Liaising with All Dept. Managers to fulfill their Recruitment & other related Requirements.

●Maintain personnel files & records.

●Co-ordination with Regional HR Dept.

●Follow-up Group HR practice and update Corporate HR Manual.

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PERSONAL DETAILS

Nationality: Indian

Languages: English, Hindi, Tamil & Malayalam.

Permanent Address :-

Meladom House,

Kurichy, Kottayam

Kerala. India.

Mob./ WhatsApp : +91 – 984**-***** / +91 – 730**-*****

Place :Kerala

Date :01/01/2025 (Anil Kumar M)

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