Information Technology, Director

PROFESSIONAL EXPERIENCE

Work Experience:

New Haven Public Schools

Information Technology Director

July 1, 2020-August, 8 2024

Manage a $15+ Million annual budget; met Fiscal Year financial obligations, continue to

Reorganized team structure and leaders. Lead 105+ information technology team during and pandemic with staff of different skill levels.

Manage LAN/ WIFI network structural update, upgrade and network expansion.

Manage communication across stake holders; via reports, presentation and meetings.

Provide oversight to a 35,000-person network comprising of project management, development and business analysis resources and end -to-end execution of project deliverables.

Manage continues security threads through external and internal analysis of the network.

Improvement of WIFI network in the 42 schools, updated 2,225+ Access Points.

Manage installation of external Access Points to 8 schools; currently provides free WIFI to the public in neighborhood with high concentration of students and families.

Improvement of 42 schools Uninterrupted Power Supply; New Haven Academy, COOP-2023.

Rewiring of aging school structure for three schools; COOP, New Haven Academy and Edgewood-2023.

Managed IT vendor relationships, negotiated contract and created annual and multi-year plan for the New Haven district.

Implementation of equipment recycle program, tracking and replacement of devices.

Standardize equipment purchases in the district; purchases pre-approved by Information Technology Department. Negotiation with vendor to standardize and lower the overall cost for the district.

Manage ALLIANCE and E-Rate grants; forms, submission and funding disbursement, audit.

Submission of Bid, RFA/RFP and presentation to the finance and full board; New Haven Board of Education and City of New Haven Alders.

Provide training opportunity for staff by professional and internal instruction.

Director, Youth at Work 2016-Fall and Summer Program provide mentoring to college and high school students through real life, hands on experience within the information technology, Title IV and finance departments.

City of New Haven, New Haven CT 2011 -July 1, 2020

Deputy IT Software Manager, 2019-2020

Project Lead, 2011-2018

Managed Project Lead software team, provide guidance, support and assistance with software, database and project management.

Assessment of team resources utilization; Microsoft Applications, SQL, Crystal, PowerBi, MUNIS, Vendor and Employee Self Service, Hooker and Holcombe and department specific software.

Collaboration with New Haven Public Schools stake-holders to facilitate financial and personal reporting through data collection via multiple platforms.

Weekly team meeting to discuss project progress, challenge and change.

Coordinate development and implementation of Early Payment Program; analysis and documentation.

Vehicle GPS and inventory plan, implementation and deployment.

Managed MUNIS financial system while meeting accounting requirements and regulations.

Implementation of MUNIS system updates, maintenance while meeting compliance.

Director of Youth at Work -Summer Program for the IT Department with 5 student employees from high school and college, mentoring young individuals with hands on experience within the information technology and finance departments.

Instruct and prepare instructional documentation to assure standards and policies are applied properly.

Responsible for direct project oversight; budget, staff analyzes, design and return on investment.

Administrator; Employee and Vendor Self Service, Tyler Content Manger and MUNIS.

Collaboration with department head to improve business operations.

Mentor intern for three years as part of a school to work program.

Collaborate with helpdesk staff to support users.

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Knights of Columbus (Reitmann Temp), New Haven, CT 7/2008-11/2008

Systems Operator

•Participated in monitoring, of JCL, JES3 and COBOL among other programs with ESP to report and assist programmers with troubleshooting.

•Assist with running daily, weekly and monthly processes which are time sensitive to the company's production.

Escalate issues to proper individuals/department on-call for the assurance of business day operations.

Monitor job queues, program progress, program execution (time and resources utilized).

Clayton Holdings, Shelton, CT 2005-2007

Senior Systems Analyst/ Project Manager

•Managed the junior programmer and lead underwriter in ten different remote locations at one time with team of 10 to 45 people per location.

Created Financial fraud detection program the is used industry wide, calculating DTI ration and other variables to calculate probability to default on payments. Closed closely withal lead underwrites to keep financial industry guidelines and implementation.

Participated in design, development and delivery of new and weekly system modules (updates) for comprehensive credit and/or compliance data analysis and reporting.

•Collaborated with product and project managers from diverse groups (Credit, Compliance,

Fraud and Legal) in addition to functional teams of 15 to 175 loan underwriters nationwide.

•Knowledge of client services and experience in successful implementation of client's module synchronization and execution across platforms, silos and teams, to streamline collaboration through the most advanced and proven process management (Updated project libraries (Serena/Changeman), team memos, project development, ran/setup update project meetings and issue resolution reports (Daily and Weekly Summary) and submitted, assigned and updated issue and defect tickets (client changes and customizations) including web based tools.

Managed all aspect of project cycle (organize initial meetings, track project schedule, budget, tasks, resources and measurement of goal achievement) with the ability to work in a

challenging fast-pace environment and the resilience to deal with changing requirements; including system changes, data analysis/reporting, data warehousing, data transactions, security performance, transaction party performance, product delivery, ET L, UAT, QA and a myriad of other factors. Including knowledge transfer to technical and non-technical clients. Managed integration of compliance program within client profile maintaining state, federal and client (Lehman Brothers, HSBC, Nomura, Chase, etc.) credit rules and regulations. Established good working relationships with clients enabling conflict resolution while influencing technical and business organizations.

•Shining Star Award- Developed test environment for sampling reporting for new client presentations and present client customization.

Manage budget for projects in relation to software, hardware and services.

•Extensive understanding of the budget and financial rules for the CONH\BOE.

Fair Haven Community Health Center, New Haven, CT 2003-2004

Consultant

•Coordinator and developer of data Synchronization Bridge between AS400 and DB\SQL. Database manager and architect with DOS, Access, DB2, SQL and Clipper in a developmental environment.

•Knowledge of medication terminology and measurement, dosage and medical diagnoses codes.

CT Grand Opera, Stamford, CT 2002-2003 Consultant

•Project lead in the review for system upgrade.

•Coordinated development and implementation of data migration between a XML and DB.

Prudential Financial, Shelton, CT 1995-1997

IT Development Team Manager

•Managed 5 satellite locations programming team leaders with 10-20 programmers in staff. Knowledge of Adult Learning Theory with experience facilitating /delivering instructional programs in a corporate setting.

•Experience facilitating/delivering instructional programs. (Project leads, Management and Communication, etc.)

Experience leading and managing change within an organization with 5 plus years of leader ship development functions and deployment. Schedules daily and weekly meetings with clients to maintain customer focus and organizational goals. Interacted with vendors to assure accuracy output accuracy while building a successful partnership with vendor development teams and management.

People Soft Integration. Managed and coordinated integration of H/R, A/R, NP modules.

•Managed, researched, budgeted and developed invoicing system (Electronic Data

Interchange, security measurement, testing environment and training) with the partnership of AT&T, DNS and multiple groups throughout nation.

•Managed and assisted in supporting companywide data warehousing, data modeling, development and company's in-house applications (PeopleSoft, EDI and (State, federal and international tax laws)-Y2k programs.)

•Assisted IT team members with hardware and software support and installation (TCP/IP, Linux, Windows XP & NT professional, Word, Excel, PowerPoint, etc.)

•Prudential Financial (PRERS) - Chairman's Circle award for community service and outstanding services.

•Life and work experience; balance between work and family. Focus on motivation, technical and team building learning at all levels. Instruction plan and evaluation: including documentation, schedule and detail curriculum.

Lipper International, Wallingford, CT 1997-1999 1997-1999

IT Network Manager

•Managed staff; system administrator, pc support, security analyst and other subordinates. Supported Novell network, monitoring system failure and backup.

•Programmed EDI segments (810, 850, 860, etc.) Fulfilled multiple roles as a programmer, network engineer and technical\software support.

•Implemented electronic invoice system and new time saving procedures for purchasing and shipping departments.

•Developed knowledge of shipping, purchasing and reporting systems to better serve internal and external clients.

Ann Taylor, New Haven, CT 1995-1997

IT Support Specialist

•Supported POS system for 350+ store locations nationwide.

•Coordinated project dispatch and served as vendor liaison.

•Scheduled system maintenance and repairs with outside vendors nationwide.

•Provided technical support for hardware and software. Other duties included phones support for other ITS staff.

Education

Major: General Studies Business Concentration

School: University of Bridgeport, Bridgeport, CT

Degree: B.S.

Completion Date: 05/2008

Major: Computer Science

School: Gateway Community Technical College, North Haven, CT Degree: A.S.

Completion Date: 05/1997

Certificate of Multicultural Management, Prudential Education Center, 2000

Certificate, Leadership Program, GCTC, 1997

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