Administrative Assistant Specialist
Resume:
TAMMY JEGEL
Ocean Springs, MS 39565
*****.*****@*****.***
ADMINISTRATIVE ASSISTANT • OFFICE ADMINISTATOR • TEAM MEMBER
Self-motivated administrative specialist with exceptional organizational and office automation skills. Encompassing key values of teamwork, and results-orientation with an eye toward continuous improvement. Respected team leader that utilizes excellent interpersonal skills to positively interact with customers, coworkers and management at all levels. Experienced in an office environment always providing top-notch performance and a positive attitude. Effectively manages and prioritizes multiple responsibilities ensuring adherence to policies and procedures to achieve objectives while maintaining efficiency, safety, quality, production and cost. Experience manager possessing a keen vision on employee and customer satisfaction resolving both personal and professional issues both efficiently and effectively.
Microsoft Office Experience
Organizational Manager
Problem Solver
Professional Communicator
Curriculum Developer
Office Administrator
Skilled at Human Relations
Records Manager
Focused Ethical Behavior
EXPERIENCE
April 2019 - Present
Operations Clerk, Bay Breeze Event Center - Keesler AFB, MS
Second in command to Operations Manager, manages 25+ employees, ensures operations coverage
Resolves all customer complaints and/or issues, works directly with senior leadership
Schedules base & senior level events, coordinates all aspects, provides top-notch customer satisfaction
Oversees all daily financial operations, ensures accuracy of all transactions, safeguards daily deposits
January 2018 - September 2018
Operations Coordinator, LCI Industries - Keesler AFB, MS
Processed customer POs, ensured orders filled accurately and delivered on-time
Coordinated inventory receiving, ensured accurate accounting and stocking of merchandise
Prepared daily management reports, reported to assistant and general manager
Customer Care Coordinator, reconciled outstanding purchase orders and customer complaints
Provided overage, shortage and discrepancy reports to higher headquarters
March 2014 - December 2014
CHILD DEVELOPMENT CLERK, Children & Youth Services - Joint Base Lewis-McChord, WA
Responsible to audit all customer records, ensured accuracy and validity of information
Processed customer information within Children & Youth Management System database
Assistant to the director with all aspects of daily operations
Generated interoffice memorandums for all staff members
Managed front desk reception area, responded to incoming phone calls.
June 2012-June 2013
Assistant Manager/Bookkeeper, Keesler AFB Thrift Shop– Keesler Air Force Base, MS
Managed all financial and tax records, proficient with QuickBooks
Secretary Keesler AFB Spouses Counsel, recorded all meeting minutes, distributed to club members
Processed all time cards, issues payroll checks, ensured accuracy and financial accountability
Assisted with daily operations, cashier, stocked merchandise, priced Items, customer assistance May 2009-October 2010
Research Laboratory Assistant, Keesler AFB Clinical Research Laboratory – Keesler AFB, MS
Assisted U.S. Air Force doctors with clinical research
Trained U.S. Airmen and Soldiers on suture techniques and battle field emergency medical procedures
Ensured kennels for clinical animals were kept clean and maintained
Maintained daily records, documenting animal care and laboratory duties
“Additional Duty”
Keesler AFB Sexual Assault Victim Advocate
Aided and counseled over 50 sexual assault victims
Trained over 3,000 U.S. Airmen regarding sexual assault
Coordinated victim statements/evidence with USAF Office of Special Investigation and installation Security Forces
July 2007-March 2009
Assistant to the CEO/Human Resource Assistant, United Truck Group LLC, MS
Responsible for truck registration and compliance records for over 250 trucks/monthly
Maintained CEO’s calendar of events
Managed time cards for over 25 employees
Resolved all customer and employee concerns/complaints
Supervised 15 employees
Compiled and recorded personnel data from five different departments
Processed new employees, explained benefits, policies and expectations
December 2003-July 2007
Patient Transporter/Endoscopic Technician, Cedar Lake Surgery Center, MS
Performed pre-operative care for patients
Monitored patient vital signs before, during and after surgery
Assisted doctors during pre-operative procedures
Conducted post-operative care to patients
Provided individual patient care from operation to discharge
EDUCATION / TRAINING
Virginia College-Associate of Applied Science Degree – Human Resource
Nursing Assistant Certification
Department of Defense Sexual assault Victim Advocate Certification REV10
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