Customer Service High School
Resume:
Niambi Harper
Capitol Heights, MD *****
************@*****.***
Education
Charles Herbert Flowers High School Springdale, MD
High school diploma
Certifications and Licenses
CPR Certification, 03/01/23, 01/01/25
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Skills
Commercial Cleaning
Merchandising
Customer Service
Store Management Experience
Cash Handling
Customer Assistance
Experience
Current
Michaels - Bowie
Store Associate
As a store associate at Michaels, I play a key role in providing good customer service
I sometimes greet customers, answer their questions, and help them find what they are looking for
I am also responsible for stocking shelves and maintaining inventory levels
My knowledge of art supplies and crafting tools will be helpful in providing guidance and support for customers' creative projects.
July 2024 - December 2024
Board Of Elections - Largo, Md, MD
General Clerk
Assisted with data entry, filing, sorting mail, and other office duties.
Organized documents according to established procedures.
Utilized Microsoft Office Suite to generate spreadsheets, presentations.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Contact this candidate