Sales Associate United States
Resume:
Jocelyne, Arroyo
Buckeye, AZ ***26
United States
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Professional Summary
Experienced and driven Manager with Amazing experience in Housekeeping. Accomplished and energetic Sales Associate with a solid history of achievement in helping customers and keeping everything clean. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include communication, organization and friendly.
Experience
Dates From july 2017– To January 2018
GRA, Comfort Suites, Palmdale CA
· Clean bathrooms, vacuum, dust off furniture
· Deliver and retreat items from guest
· Change bed sheets/pillows
· Have my station cleared and cleaned
Dates From May 2017- To February 2019
House Person, Comfort Suites
· Maintaining guest hallways/elevator lobby are cleaned and cleared
· Picking up trash/linen from guest or GRA carts
· Restock the lockers with linen/ towels
· Clean employees lockers/elevators
Dates from february 2019 - To December 2022
Housekeeping Supervisor Comfort Suites, Phoenix AZ
Scheduling Staff Kept up to date cleaning products stocked
Responsible for ensuring the cleanliness of guest rooms, and hallways. supervise GRAs assign them with tasks, and conduct performance reviews and evaluations.
Dates from January 2023- March 2024
Housekeeping Supervisor Vdara, Las Vegas NV
Scheduling Staff full time and on call
Responsible for ensuring the cleanliness of guest rooms, hallways as well as guest areas.
supervise GRAs assign them with tasks and rooms
conduct performance reviews and evaluations for each employee
Being a team player when it came to switching shifts to cover
Day,swing,grave did all three shifts
Assist on payroll for my team, missing hours or days
Education
May 2017
High School, William j. pete knight palmdale, ca
· GPA 3.0
· Student Scholar Athlete
· Went to Palmdale High school for first 2 years
· Medical classes for those 2 years
· Certified in CPR
UNLV — Hospitality
The hospitality management degree prepares students for the hospitality and tourism industry through a common core of courses, which promote an understanding of the interrelationships among the food, lodging, travel, and event management sectors based on the underlying concept of quality service management.
Skills
· Speaking Spanish/ English
· Customer and Personal Service
· Power Point
· Leadership/ Management
· spreadsheets
· Social Skills
· hotsos, LMS, Opera, Windows and Microsoft Office, Microsoft Access, QuickBooks, Email,Web
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