Medical Records Front Desk
Resume:
ADMINISTRATIVE SUPPORT
Education
High School Diploma, Las Lomas High School Walnut Creek, California
Regional Occupation Program, Microsoft Office certification in Word, Excel and Power point Professional Experience:
Health Partners Management – Department of Defense Medical Services Contractor
Patient Services / Medical Appointment Front Desk Technician 2013-2021
Provided clinical support for all front desk office requirements related to patient care. Provided support to both providers and nurses to ensure safety for the staff. Prioritizing customers needs and offering alternative options when available. Ensuring professional skills as related to interacting with the patient’s needs. Pilot testing of the government health care system Genesis/Cerna software program. Training of new staff on Genesis program.
DP Technology Services — Department of Defense Medical Services Contractor
Release of Information Clerk / Electronic Health Records Technician
Medical Support Assistant, 2005-2013
Serve and Support Military healthcare Facility providing the following services:
Review, process and maintain medical records, and compile or extract medical records data to ensure compliance with regulatory requirements such as Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Qualified typist (minimum 60 wpm) and experienced using specialized military healthcare systems including Composite Health Care System (CHCS)/AHLTA and Defense Enrollment Eligibility Reporting System (DEERS). Medical ethics, good telephone etiquette, excellent written/oral communication skills and excellent customer service skills.
Professional problem solving skills.
Maintain inpatient, outpatient or ambulatory procedure unit medical records and compile/extract medical record data.
Annual training of the Privacy Act of 1974, and the Health Insurance Portability and Accountability Act (HIPPA)
Annual training in procedures related to Breach of Security: Upon discovery of possible theft, destruction of medical records, or Breach of Privacy Act/HIPAA, chain of command and reporting instruction as per government regulation
TSI Corporation – Department of Defense Medical Services Contractor
Release of Information Clerk / Outpatient Records Clerk
Medical Support Assistant 2005-2010
Serve and Support Military healthcare Facility providing the following services:
Review, process and maintain medical records, and compile or extract medical records data to ensure compliance with regulatory requirements such as Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Qualified typist (minimum 60 wpm) and experienced using specialized military healthcare systems including Composite Health Care System (CHCS)/AHLTA and Defense Enrollment Eligibility Reporting System (DEERS). Medical ethics, good telephone etiquette, excellent written/oral communication skills and excellent customer service skills.
Professional Rec
Maintain inpatient, outpatient or ambulatory procedure unit medical records and compile/extract medical record data.
Annual training of the Privacy Act of 1974, and the Health Insurance PortabilityAaccountability Act (HIPPA)
Annual training in procedures related to Breach of Security: Upon discovery of possible theft, destruction of medical records, or Breach of Privacy Act/HIPAA, chain of command and reporting instruction as per government regulation.
Education
Vocational Training in all Microsoft Programs including Word, Excel, Access and Power point
References: Available upon request
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