Human Resources Emergency Management

INTRODUCTION:

As a twenty-year veteran of the Anne Arundel County Police Department, I have been fortunate to serve in a host of key positions in both the Field Operations and Administrative Services Bureaus. My professional background includes Police Administration, Emergency Management, Human Resources, Training, Employee Relations, Organizational Development, Financial Management and Leadership.

My responsibilities included management and oversight of the Police Training Academy, Communications Section, Community Relations Section, Central Records Section, Evidence Collection Section, Property Management Section, Forensic Laboratory, Animal Control Section, Assistant Patrol District Commander, Emergency Management and Operations.

EXPERIENCE:

Benefits Administrator

Feld Entertainment Inc., June 2024 – Present

Maintains and processes employee benefit enrollments through a benefit platform

Reviewing monthly payroll deductions

Resolving employee issues with insurance providers

Assisting employees in enrolling in medical, dental, vision, life insurance and retirement plans

Providing ongoing support for the HR and benefits teams

Consulting with employees about eligibility and other pertinent issues

Ensuring that the benefits policy is compliant with laws and regulations

Accurately inputs benefit premium deductions ran through the payroll database

Presents Benefit Orientation Meetings to new employees

Acts as the liaison for employees, benefit carriers & outside vendors for benefit assistance

Manage COBRA administration in partnership with third party administrator

Oversee onsite wellness events for our headquarters and offsite facilities

Director of Operations and Human Resources

Amalgamated Transit Union, September 2011 – April 2020

Managed the Operations Department, which included Human Resources (HR), Events and Planning, Information Technology (IT), Engineers, Security and Shipping & Receiving.

Served as the Benefits Manager for health, dental, vision, life insurance & pensions.

Managed a 35 acre, 10 building, conference center complex and all maintenance projects.

Supervised a 24/7-security personnel force.

Conducted bargaining union negotiations and resolved grievances.

Investigated employee misconduct and issued progressive discipline.

Managed recruitment, selection, onboarding, staffing and employee training.

Conducted background Investigations & maintained employee records and equipment.

Developed policy and procedures and Employee Handbook.

Oversaw contract procurement, vendor services and competitive bidding processes.

Handled Project Management for engineering/construction and IT upgrades.

Coordinated Conventions, Conferences and Training Seminars.

Field Enforcement Agent

Comptroller of Maryland, October 2010 – September 2011

Conducted criminal investigations relating to alcoholic beverage distribution, cigarettes tax laws and motor fuel tax laws; in order to protect sources of revenue for the State and legitimate businesses.

Enforced the manufacture and distribution of alcoholic beverages and illegal transportation, use, possession, sales, and storage of untaxed or unregistered fuels.

Coordinated enforcement activities with federal, state, and municipal law enforcement agencies to collect and share intelligence and information.

Homeland Security Coordinator

Office of Homeland Security and Emergency Management, March 2010 – October 2010

Created interdepartmental, multi-discipline and multi-jurisdictional all-hazards planning activities and Homeland Security initiatives.

Developed preparedness and operational plans.

Maintained the Emergency Operations Center (EOC).

Served as EOC Coordinator during activations and exercises.

Delivered National Incident Management System (NIMS) and Incident Command System (ICS) training to city employees.

Oversaw disaster cost recovery efforts and grants.

Member of the Urban Area Working Group (UAWG).

Coordinated with the Regional Terrorism Threat Assessment Center (RTTAC).

Operated the Alert Emergency Voice Notification System.

Participated in Terrorist Incident Tabletops and Debris Management Exercises.

Designed and developed the Mega Shelter Plan for disaster placement.

Received Red Cross Shelter Management Training.

Served on the Mayor's Sub-Committee on Disabilities Issues.

Assisted with the development of the regional San Diego County Security Initiative.

Member of the San Diego Voluntary Organizations Active in Disasters (SDVOAD).

Police Academy Commander, November 2007 to March 2010

Anne Arundel County Police Department

Responsible for the command of over 50 sworn and civilian personnel.

Prepared and monitored the Academy's budget of over $3,000,000.00.

Approved all expenditures and established goals and objectives that were attainable.

Completed an annual documented workload analysis for the budget preparation.

Oversaw the training of numerous recruit classes and lateral classes.

Instituted, developed, and organized comparative compliance training.

Created the first Maryland Police and Correctional Training Commissions' approved Anne Arundel County First-Line Supervisor's Course.

Maintained a 30-acre, 5 building Academy complex and Firearms Range.

Served as a mentor, coach, counselor, disciplinarian, and team leader.

Provided career counseling and career development.

Provided leadership training to all sworn and civilian supervisors.

Established an annual Citizens Police Academy.

Maintained and reviewed Standard Operating Procedures per CALEA requirements.

Responsible for the annual review and revision of the Rules & Regulations Manual.

Chairperson of the Departmental Training Committee.

Conducted annual formal line inspection of staff and equipment.

Oversaw the Community Relations Section while commanding the Police Academy.

Member of the Anne Arundel County Commission on Disabilities Issues.

Deadly Force Review Board Member.

Assistant District Commander, November 2006 to November 2007

Anne Arundel County Police Department

Responsible for the command and productivity of over 130 sworn and civilian personnel.

Oversaw District Detectives, Tactical Narcotics Team, Tactical Patrol Unit, School Resource Officers, Traffic Officer, and Police Community Officer.

Prepared and maintained the district's budget of over $11,000,000.

Supervised Patrol and Investigations.

Managed the district's fleet of 150 vehicles.

Managed all on-going criminal investigations.

Reviewed crime reports and data for trends.

Developed strategic and operational plans to address crime.

Handled community concerns from citizens and community groups.

Attended senior command staff meetings.

Maintained the district building and three satellite offices.

Evaluated performance of personnel under my command.

Served as a mentor, coach, counselor, disciplinarian, and team leader.

Established goals and objectives that correspond with the department's goals and objectives.

Completed an annual documented workload analysis for the budget preparation.

Provided training and development to all sworn and civilian employees.

Attended community association meetings in numerous communities.

Responsible for the annual review of the Standard Operating Procedures.

Conducted administrative and alleged misconduct reviews of officer’s actions.

Reviewed use of force and pursuit reports for appropriate action.

Conducted an annual formal line inspection of personnel, equipment, and productivity.

Commander of the Community Relations Section, August 2004 – January 2005

Anne Arundel County Police Department

The Community Relations Section was made up of the Crime Prevention Unit, Volunteers in Police Service (VIPS) program, Reserve Officer program, Chaplains and the Teen Court Unit.

Responsible for the assignment of over 60 Reserve Officers, 50 VIPS, and 15 Chaplains.

Supervision of the direction, management, and effectiveness of each program.

Commander of Forensic Services & Property, March 2003 – March 2004

Anne Arundel County Police Department

Commanded the operations of the Crime Lab, Quartermaster Unit, Property Management Unit, and the Evidence Collection Unit.

Oversaw the DNA Unit, Serology Unit and Drug Analysis Unit.

Managed the Evidence Collection/Identification Section (Latent Print Unit, Crime Scene Unit, Ten-Print Unit, and Photography Unit.)

Handled budget preparations, monitored allocations, expenditures, and purchased equipment.

Oversaw funding provided by various local, state, and federal grants.

Developed the Property Control & Accountability Policy and SOPs.

Chairperson of the Confiscated Handgun Review Committee.

Acting Commander of the Operations Support Division - responsible for command and operation of the Communications Section, Community Relations Section, Central Records Section, Evidence Collection Section, Property Management Section, Forensic Laboratory, and the Animal Control Section.

OTHER NOTABLE ASSIGNMENTS

Anne Arundel County Police Department

Shift Commander, October 2001 – June 2003 (Lieutenant)

District Detective Sergeant, January 1999 – October 2001

Criminal Investigation Division – Sex Offense Unit (Detective) 1997

Public Information Officer, 1996-1997

District Detective, 1994-1996

Police Officer, 1990-1994

EDUCATION:

Bachelor’s Degree in Managerial Studies

University of Maryland

Associate Degree in Law Enforcement

Anne Arundel Community College

SPECIAL ASSIGNMENTS:

September 11th New York City Response and Recovery Team

I assisted with the deployment and command of personnel in New York City during the aftermath of the September 11th terrorist attack. In this capacity, I managed twenty-three officers from our department in New York City for a four-day period immediately following the terrorist attack. I supervised a motorized patrol, foot patrol, and parade detail in Time Square, Manhattan. I also supervised the recovery of evidence and personal identifiable items from Ground Zero at a landfill in New Jersey. Working in concert with NYPD and numerous federal, state, and local authorities in New York City was challenging yet rewarding.

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