O ohJACALYN RAY
PROFESSIONAL SUMMARY
Highly trained professional with a background in verifying
insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
CONTACT
Address: Conyers, GA 30013 Phone: 404-***-****
Email: ***************@*****.***
WORK HISTORY
Insurance Verification Specialist, 09/1983 to 01/1998 Emory Clinic Plastic Surgery Department - Atlanta, GA
• Reviewed 250 patient cases per week and verified insurance coverage information.
• Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
• Assured timely verification of insurance benefits prior to patient procedures or appointments.
• Accurately inputted all patient and insurance information into the company's computer system.
• Made contact with insurance carriers to discuss policies and individual patient benefits.
• Observed strict procedures to protect sensitive patient information, including medical records and payment data.
• Maintained strong knowledge of basic medical terminology to better understand services and procedures.
• Determined appropriateness of payers to protect
organization and minimize risk.
• Verified client information by analyzing existing evidence on file. • Posted payments to accounts and maintained records. • Processed 250 invoices each in a weekly timeframe and mailed documentation to clients.
• Worked to maintain an outstanding attendance record, consistently arriving to work ready to start immediately.
• Maintained excellent attendance record, consistently arriving to work on time.
Tax Preparer Administrator, 01/2003 to 01/2008
• Handling sensitive and confidential information properly
• Performing clerical duties
• Prepare reports and financial documentation
• Assist tax preparers review and file customers’ tax returns
• Basic understanding of the tax laws and regulations
• Assure filling completion per client folder by gathering clients and CPA approval signature, tax form printouts and documentation backup scans
• Organize and manage all tax reports, statements and documents relating to clients.
•.Ability to use tax software programs
• Customer service skills
• High attention to detail and excellent organization skills
• Excellent in communication verbally and written
• Proficient in mathematical skills, Microsoft Word, and Excel EDUCATION
Associate of Arts, Business Management
Savannah State University - Savannah, GA
SKILLS
• Patient contact
• Understanding of medical terms • Collaborative
relationships • Prior authorization processing • Insurance coverage verification • Proficient in Microsoft Office • Data integrity
• Project organization
• Relationship development • Communications
• Problem resolution
• Case Management
• Patient consultation
• Completing Insurance Forms • Medical Billing and Coding
• Efficient and reliable team player • Electronic health records • Patient Management
• Account management
• Compassionate
• Payment collection
• Patient Scheduling
• Office administration
• Process optimization
• Spreadsheet management • Appointment Scheduling
• Patient Charting