Customer Service Team Member
Resume:
Andrew Morrison
New York, New York 10035
******************@*****.*** & *********@*****.***
Summary:
Possess strong organizational and customer service skills which help me to work well with others. I can work independently and as a team member.
Experience:
2/18 – 3/20 Lewis, Brisbois, Bisgaard & Smith
Staff Service Coordinator
§ Provided assistant to the office
§ Maintained cleanliness of office, conference rooms, kitchen and supply rooms
§ Set-up and broke down conference rooms before and after meetings
§ Processed mail for shipping
§ Ran errands for the office
§ Ordered and stock supplies for the office
§ Did inventory of all office supplies
§ Ordered lunch for the partners and office meetings
§ Scanned documents to the system
§ Bate stamped documents
§ Stamped all outgoing mail
§ Prepared express mails
§ Ordered all supplies for the office, including postages supplies from Pitney Bowes
§ Did court runs
§ Maintained copiers, Pitney Bowes stamp machine and made service calls
4/16- 2/18 IST/Girl Scout of America/Standard Charter Bank/ New York, NY
J.Crew
Receptionist/Mailroom Clerk
§ Provided assistant with delivery
§ Maintained cleanliness of office, conference rooms, kitchen and supply rooms
§ Processed mail for shipping
§ Ordered and stock supplies for the office
§ Did inventory of all office supplies
§ Covered for the receptionist when out or on lunch
§ Stamped all outgoing mail
§ Prepared express mails for Fed-x
§ Ordered all supplies for the office, including postages supplies from Pitney Bowes
§ Made all service calls machines
1/15-4/16 Nine West Holding AKA MTK New York, NY
Sample Mailroom Clerk
Assisted with sample products
Assisted in the set up for marketing week and the break down
Set-up and broke down conference rooms before and after meetings
Processed mail for shipping
Set-up sample product for show
Ordered and stocked supplies for the office
Kept track of sample products
Ordered lunch for staff meeting
Stamped out going mail and took them to the mail box or post office
Prepared mail of all kind for shipping
Ordered all supply for the mailroom
Made all service calls
General office duties.
03/13 - 3/15 Leopold, Gross & Sommers, P.C. Brooklyn, NY
Collection Clerk.
§ Spoke with defendants, defendants’ attorney and insurance company agents.
§ Did payment agreements, stipulation of settlement and judgment agreement.
§ Put files in for summons, judgments and income execution.
§ Made notes in the collection master system. Answer high volume calls daily.
§ Reported directly to the City Controller office, Law department and the various city heads of department.
§ Also prepared letters of correspondence to clients, defendants and defendants’ attorney.
§ Closed files that are paid in full, settled and file that are not suitable for litigation
01/10-9/13 Molod, SPITZ & DeSantis, P.C. New York, NY
Receptionist
§ Analyzed and entered incoming mail in time matters system.
§ Covered the file room
§ Unpacked all deliveries to the
§ Organized and sorted faxes, copied faxes and entry them in the company time matters system.
§ Opened and closed all cases in Time matters and pack the boxes for storage
§ Participated in billing clients, open new files in time matters system.
Education: Forsyth High School
High School Diploma
Skills:
Proficient in MS Word, Excel, Outlook, Data Entry, Time Matters, Time slip 7.0 Saga. Outlook.
REFERENCES FURNISHED UPON REQUEST
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