Name: Ruramai Madoyi
Address: House No. ***
Shumba Street
Mucheke A
Masvingo
ZIMBABWE
Telephone Number: +263*********
Email Address: *************@*****.***
PROFILE
I am a dedicated and trained Health Care Worker with a deep passion for delivering holistic and high-quality care to patients. My commitment to ensuring the well-being of those in my care is reflected in my strong work ethic, compassionate nature, and adherence to healthcare best practices. I am experienced in creating a safe and supportive environment for residents, emphasizing strict infection control protocols. With over five years of experience supporting elderly individuals and those in need of health- related care, I am a hardworking approachable professional known for being a good listener, honest, and dependable. I take pride in completing all tasks efficiently and to the highest standards, and I thrive in collaborative settings, always eager to support my colleagues to improve the overall quality of care. EDUCATION AND QUALIFICATION
o Certificate in Community Based Health Care (Zimbabwe Red Cross Society) o Diploma in Care giving (Alison)
o National Certificate in Secretarial Studies (Masvingo Poly Technical College) KEY SKILLS
o First aid and emergency response & CPR (Red Cross certified) o Communication and interpersonal skills
o Ability to work with diverse client groups (e.g., adults, children, and individuals with disabilities)
o Medication management.
o Offering personal care such as bathing, dressing, mobility support and feeding.
o Record keeping and reporting
o Safety and emergency response
o Household management and light cleaning
o Team collaboration and supervision
Professional Experience
Carer (Voluntary): July 2024 – Date (Alfred Walter Hostels) Key responsibilities
o Providing comprehensive personal care to mentally challenged pupils, including assisting with bed baths, strip washes, and other hygiene needs to ensure comfort and cleanliness.
o Assisting mentally challenged pupils with their toilet needs, ensuring respectful and sensitive handling of their personal care requirements. o Supporting pupils during mealtimes, helping with feeding when necessary, and promoting adequate nutrition and hydration.
o Monitoring and recording pupil`s vital signs and promptly reporting any concerns to the nurse in charge.
o Communicating effectively with the healthcare team to ensure cohesive and coordinated care.
o Providing emotional support, addressing their concerns, and ensuring a compassionate care environment.
Secretary, Campus Clinic: Great Zimbabwe University 2020 –2024 Main Job Tasks and Responsibilities
o Prepare and manage correspondence, reports and documents. o Organize and coordinate meetings, workshops, travel arrangements. o Take, type and distribute minutes of meetings.
o Maintain schedules and calendars.
o Arrange and confirm appointments.
o Handle incoming mail and other clinical materials. o Set up and maintain filing systems for Students record. o Communicate verbally and in writing to answer inquiries and provide information.
o Coordinate the flow of information both internally and externally. o Operate office equipment.
o Manage office space.
Home Based Health Care Assistant: August 2016- December 2019 Key responsibilities
o Providing personal care (e.g., Bathing, dressing, feeding) to my bed ridden Grandmother.
o Preparing and serving nutritious meals, taking into account dietary restrictions and preferences to promote her health and comfort. o Coordinating with family members and healthcare professionals to ensure a holistic approach to her care.
o Demonstrating empathy, patience, and resilience in handling the emotional and physical challenges associated with end-of-life care. Health Care Assistant: August 2012 – October 2015 (Masvingo Old People`s Home) Key responsibilities
o Ensure cleanliness and tidy appearance in various places and facilities at the home.
o Performed daily cleaning tasks such as dusting, vacuuming, sweeping, mopping, and rubbish removal to ensure a hygienic environment. o Cleaned and sanitised bathrooms, including sinks, toilets, and shower areas, to uphold high standards of hygiene for students and staff. o Conducted routine inspections to identify maintenance needs and reported issues to the appropriate departments.
o Adhered to safety protocols and used cleaning chemicals and equipment responsibly.
o Coordinated with a team of housekeepers to ensure comprehensive cleaning coverage and efficiency.
Student Hostel Cleaner: January 2010 to December 2011 (Masvingo Teachers` College)
Key responsibilities
o My duties involve cleaning and sanitising bathrooms and living spaces to high standards of hygiene.
o Following health and safety guidelines to ensure a clean environment for Students
o Managed cleaning schedules and tasks effectively meet deadlines to accommodate clients’ preferences.
o Adhere to health and safety standards, including proper handling of cleaning chemicals and awareness of potential hazards, to maintain a safe environment for students and oneself.
Care Facilitator: May 2008 - December 2009 Care Facilitator Zimbabwe Red Cross Society, Masvingo Branch.
Key responsibilities
o Door to door assisting with daily hygiene requirements like bathing and toileting to orphans and people living with HIV and AIDs o Educating clients on how to take their medication and also the importance of taking their medication on time.
o Supporting mental health and providing emotional support. o Ensuring safely moving and positioning clients.
REFERENCES
Margie Jonhera Sister Elizabeth Sisthebo
Chief Nursing Sister Supervisor
Great Zimbabwe University Alfred Walter Hostels, Masvingo Telephone: +263********* +263*********
Email: ************@*****.*** Email: ********@*****.*** Mr Victor Chimhanda
Supervisor
Zimbabwe Red Cross Society
Masvingo Branch
Telephone: +263*********
Email: **********@***********.***.**