Account representative, supervisor/lead, Rover, Quality Control
Resume:
Danny Venegas
Los Angeles, CA *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Account Representative
Schafer Logistics Inc-Carson, CA
June 2022 to March 2023
• Building relationships
Foster and maintain long-lasting relationships with clients, and ensure customer satisfaction
• Sales
Recommend new products and services, close sales, and manage the entire sales process from initial contact to follow-up
• Customer service
Answer client questions, resolve issues or complaints, and provide updates on new products or services
• Administration
Schedule appointments, create presentations, prepare and present sales contracts, handle paperwork, and input data into a CRM system
• Communication
Contact prospects to expand the account portfolio, reach out to customers via email or cold-calling, and bring issues to the account manager's attention
Team Leader/Supervisor
Fashion Nova Distribution Center-Santa Fe Springs, CA September 2020 to June 2022
• Setting goals: Clearly define goals for the team that align with organizational priorities
• Assigning tasks: Delegate tasks to team members and set deadlines
• Providing guidance: Support team members with resources and direction to ensure they understand their duties and can perform well
• Communicating: Be the main point of contact for team members and stakeholders, and promote open dialogue and teamwork
• Monitoring performance: Oversee day-to-day operations and report on metrics to ensure the team is working to its full potential
• Resolving conflicts: Coach team members and help resolve any issues that may arise Education
High school
South East High School - South Gate, CA
June 2008 to June 2011
Skills
• CRM Software
• Business Development
• Presentation Skills
• Relationship Management
• Salesforce
• Performance Management, Conflict Management, Motivating Team Members, Communication, Organizational Skills, Coaching and Training,Creating Schedules (2 years) Languages
• English, Spanish - Fluent
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