Customer Service Sales Agent

Melissa Mclaughlin

***********@*****.*** North Carolina,, US 919-***-****

WORK HISTORY

Data Collector at Sub Lexis Nexis

January 2010 - August 2024 (15 Years)

Gathered legal, financial, and property data to enhance Lexis Nexis databases. Maintained meticulous records to ensure data accuracy and integrity. Worked with Excel and GoogleSheets to process and report data Training of new hires on use of online and private databases following assigned data collection criteria

Production based, deadline driven

Reservation Sales Agent at Holiday Inn

January 1999 - August 1999 (1 Year)

similar duties to the Sheraton position, focusing on reservation management and travel planning. Reservation Sales Agent at Sheraton

April 1995 - June 1997 (2.5 Years)

Facilitated reservations for clients, tailoring their bookings to suit preferences and budget constraints.

Collaborated with customers to create customized travel itineraries and recommended local attractions.

Monitored accommodation and transportation availability for clients. Customer Service Train at McDonald s

June 1992 - September 1996 (4.5 Years)

Conducted comprehensive training programs for new employees, emphasizing customer service excellence, food preparation, and restaurant operations. Enforced strict adherence to food safety regulations and corporate policies. Provided leadership by motivating and overseeing crew members. EDUCATION

WG Enloe Highschool -

Graduated 1997-01-01

General Studies

SKILLS

Microsoft Office Suite, 14 years

GoogleSheets, 14 years

Typing 75 wpm, 30 years

Customer Service, 30 years

Data Entry, 30 years

Administrative Support, 14 years

Staff Training, 30 years

Hospitality Services, 30 years

Hoarder Team Cleaner, 1 year

Highly Organized, 30 years

Deadline Driven, 30 years

ABOUT ME

I have a drivers license

I have management experience: 1 years

Contact this candidate