Service Advisor, Tractor-Trailer Driver, Instructor, Dispatcher
Resume:
Thomas P. Impellizzeri
Imlay City, Mi 48444
******************@*****.***
EXPERIENCE
July 2020-Present J&H Transportation, Sterling Heights, Mi. Semi Driver. Operate 13-Speed tractor-trailer pulling 5 axle dump trailer. Haul aggregate, top soil, other construction materials to and from various construction sites, pits and dump sites.
March 2018-January 2020 ATR Services, Berkley, Mi. Tractor-trailer driver. Operate
tractor-trailers on dedicated account with oversize loads. Occasionally operate flatbed and tie down freight when customer calls for specific parts at plant or technical center.
February 2017-March 2018 GFL Environmental, Sterling Hts, Mi. Afternoon Parts/Warehouse. Procured parts from inventory or local sources for repair of 400 commercial vehicles of various types. Reorganized 1000 sq ft warehouse, performed physical inventory and reduced and adjusted inventory costs $200,000. Promoted to
Road Service Manager November 2017. Dispatched 5 mobile mechanics from 3 locations in Metro Detroit area. Coordinated with shop foreman and parts manager regarding parts availability and shop schedule. Arranged towing when necessary.
August 2011-January 2017 Wiegand Mack Sales & Service, Sterling Heights, Mi. Service Advisor. Wrote repair orders for medium and heavy duty trucks according to customer needs, dispatched to up to 12 technicians and perform follow up estimates and repair status to customers. Billed out completed orders. Trained new hire service advisor. Company bought by M&K Truck Centers October 1, 2016. Employment duties stayed the same.
Sept 2008-August 2011 Mayco Freight, Clinton Twp, Mi. Started as local driver for 24’ box truck and 53’ tractor-trailer in SE Michigan. Ran milk run with minimal supervision. Ran flatbed racks and Chicago LTL run as needed. Promoted to Dispatch April 2010. Coordinated loads for tier 1 manufacturing plant to Chrysler with pickups, SPD and JIT. Oversaw maintenance on 8 tractors, numerous trailers. Road tested prospective employees. Promoted to Fleet manager April 2011. Continued with same duties in more detail up to 13 tractors, minus dispatch duties except when needed for assistance.
October 2007-June 2008 Motor City Auto Transport, Shelby Twp, Mi. Account Manager (dispatch). Dispatched fleet of company drivers and owner-operators of auto-carriers. Cold-called prospective and existing customers throughout U.S.
November 2004-March 2007 Nu-Way Truck Driver Training Centers, Pontiac, Mi. Truck driving instructor for CDL-A program. Instructed classroom, yard and road. Promoted to Lead Instructor/maintenance manager 2006.
GENERAL INFORMATION
B.S. Hu Lawrence Technological University, Southfield, Mi 1996
A.S. Construction Engineering Technology, Lawrence Technological University, Southfield, Mi 1995
CDL-A/NT since 1992 with clean record and no DUIs, suspensions or felonies ever.
Completed CVTA Master Truck Driver Instructor Program Oct 2005
Completed Mack Master Service Advisor Program June 2015
Former owner-operator with container, van and flatbed experience.
Basic computer and mechanical skills.
Conversational in German language
REFERENCES
Lisa Richter. Professor, Macomb Community College. Known since 2002
David Silwanowicz. Used Heavy Truck Sales, Reefer Peterbilt. Known since 2011
James Rupard. Retired Lear Seating. Neighbor since 1998
Contact this candidate