Richard Carter
Senior Logistics Manager
St. Louis, MO 63123
********@*****.***
Professional Summary
Experienced logistics professional with a 25-year track record in Brokerage, Dispatch, Fleet Management, and Sales. Recognized for expertise in handling fresh produce and temperature controlled food products. Adept at ensuring seamless operations and maximizing efficiency throughout the supply chain. Proven ability to deliver exceptional customer service, meet strict deadlines, and maintain high-quality standards.
Authorized to work in the US for any employer
Work Experience
Brokerage Director/Sales Manager
Fresh Transport LLC-St. Louis, MO
August 2017 to Present
• Developed and managed a high volume-performing team by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Negotiate rates with shipping carriers as well as customers to sustain future business and provide agreeable terms for both parties involved.
Brokerage Operations Manager
Mid America Freight Logistics-Fenton, MO
August 2012 to December 2016
• Collaborated with shipping or delivery location to ensure timely availability of product, confirm temperature, case counts, load sequence, while updating customers with open communication
• Supervised a team that booked our freight and conducted sales acquiring orders.
• Help top shelf standards with updates to maximize customer satisfaction, carrier and customer.
• Developed new potential growth relationships with external vendors and suppliers. Fleet Operations Manager
Artur Express, Inc.-Green Park, MO
March 2009 to August 2012
• Coordinated/Dispatched a fleet of 35 + dry vans
• Developed the Temp Control division, 18 units, managed and coordinated their freight, reloads, driver management.
• Acquire and maintain shipping and receiving customers in the lower 48 to accommodate with our outbound freight.
• Coordinate inbound and outbound freight for target areas in the United States Freight Broker/Dispatcher
Gold Transportation Services LLC-Caldwell, ID
March 2007 to February 2009
• Obtained loads for the companies refrigerated trailers
• Acquired and maintained shipping and receiving customers across the United States
• Initiated cold calls to locate new customer leads
• Uphold dependable business relationships with customers and carriers Load Procurement Plant Manager/ Backhaul Director
Cargill Inc./ Excel Meat Logistics Inc.-Wichita, KS April 2004 to February 2007
• Directed and planned outbound company freight for three different Cargill plants on Excel Transportation equipment. 30 Team driver 40' reefer containers into West Coast Ports, 2 times a week for delivery. 20-25 reefer 53's into West Coast DC customers. Plainview, TX, Friona, TX, Fort Morgan,CO.
• Responsible for obtaining profitable commodities from delivery destinations back to each of the three meat processing facilities.
• Established a large and profitable direct customer base looking for team service trucking on a year round basis to accommodate their inbound sales into AZ, NM, West TX, Colorado.
• Streamlined and monitored general operations to ensure on time service plus customer satisfaction. Education
High school diploma
Ballwin, MO
July 1988 to May 1990
Skills
• Negotiation
• Sales Management
• Procurement Management
• Inside Sales