Medical Assistant Front Desk
Resume:
Joanne Judith Elysse
Summary:
Joanne Judith Elysse is a seasoned Medical Assistant with a comprehensive background spanning over a decade in various healthcare settings. She has excelled in roles such as Medical Assistant, Endocrinology Admitting Coordinator, and Site Lead at urgent care facilities, demonstrating proficiency in patient care, administrative duties, and medical support. Her expertise includes patient intake, scheduling, conducting diagnostic tests, administering treatments under supervision, and managing medical records. Joanne is adept in vital signs monitoring, phlebotomy, and maintaining compliance with HIPAA regulations. She possesses strong interpersonal skills, managing front desk operations efficiently while ensuring exceptional patient service. Joanne is certified in CPR, First Aid, and CPI, reflecting her commitment to safety and patient welfare in healthcare environments.
Medical Assistant Experience:
Mount Auburn Hospital, Cambridge, MA Oct 2022 to Jun 2023
Medical Assistant Endocrinology/ Admitting Coordinator ER
Greets patients and visitors.
Interviews patients.
Directs patients.
Processes patient information and placements.
Performs a variety of related office duties.
These duties may depend on state regulations.
Communication with patients including scheduling patient appointments, assisting the doctor in administering diagnostic testing.
Prepare patients for examinations by the rheumatologist.
Update and maintain medical records, manage billing and payment, process insurance claims, manage the office and medical supplies.
Measured accurate vital signs.
Performed numerous administrative duties.
Contacted patients for appointment reminders, administer hormone injections under the supervision of an endocrinologist.
Assisted with charting.
Cleaned patient rooms.
Recorded patient history.
Updated care plans
Assisted in minor procedures.
Performed venipuncture, collect samples for examination.
Carewell Urgent Care - Cambridge, MA Oct 2019 to Oct 2022
Medical Assistant / Site Lead Supervisor/ Medical Front Desk Receptionist,
Responsible for leadership, direction, and managing the daily operation of three outpatient clinics. In clouding, planning, and implementation of all practices to an efficient.
Greet patients in a positive and helpful manner.
Gather demographic and insurance information then verify insurance coverage for all patients.
Keep patients informed of their account information.
Use the computer to order services needed for corporate patients.
Answer telephone calls, record messages for other staff, and deliver messages.
Perform various duties such as photocopying forms, reports, and patient information, faxing forms and charts.
Perform daily filing of charts and records to ensure excellent organization in patient records.
Audit and balance all financial transactions to ensure accurate daily deposits.
Supervise and train front office employees.
Work Comp order
Perform clerical and administrative tasks and schedule appointments.
Wise Construction LLC (Complete Staffing Solutions) - Cambridge, MA Sep 2020 to Nov 2021
Medical Assistant-Health Screener
Will screen employees as they get to work for Covid19 screenings.
Check employees to make sure that do not potentially have coronavirus.
Take vitals and temperature.
Ask employees questions.
Document employee answers.
Brigham and Women's Hospital - Boston, MA Aug 2012 to Dec 2017
Medical Assistant
Assisted patients with checking in and out after visits; entered all data.
Escorted patients to exam rooms, performed and recorded vital signs.
Distribute educational materials about arthritis and other rheumatic diseases.
Outpatient Medical Clinic - Boston, MA Nov 2015 to Feb 2017
Internship
Register and schedule patient appointments as appropriate.
Scan patient identification and insurance cards for addition to the medical record
Provide translation assistance for concerned patient family members regarding change in patient status.
Education
Certificate in Medical office Administration Sept 2015 to Jan 2016
YMCA TRAINING, INC - Boston, MA
Certificate in Medical Assistant Nov 2011 to Aug 2012
America Career Institute - Cambridge, MA
Skills
Vital Signs
Triage, Phone Triage
Phlebotomy, Medical Scheduling
Laboratory Experience
Knowledge of medical terminology, HIPAA guidelines, and health insurance concepts.
Adept at managing Epic, Athena, Medisoft, MedImpact, and NEHEN Express software programs.
Find and obtain information and documents quickly Handle large amounts of paperwork and data.
Multi-line phone systems
Front desk
Dental receptionist
Documentation review
Multi-line phone systems
Medical receptionist/ Medical Billing
Managed care
Quality Assurance
Scheduling
Autism Experience
Administrative experience
Medical Office Experience
Hospital Experience
Patient Care
Clerical Experience
Public health
Nursing administration
Languages: Bilingual English/ - Fluent, Haitian Creole
Certifications and Licenses
CPR Certification First Aid Certification CPI
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