Sales Floor Customer Service
Resume:
Cartilous Walton
Calumet City, IL *****
**********@*****.***
Summary: To obtain a long-term rewarding position with a company that promotes advancement, where I can use my skills and experiences to make an immediate contribution as a team player. Highly skilled in managing multiple job duties in a fast-paced environment with exceptional communication and organizational skills. Work Experience
Finish Line, Chicago, IL February 2023-Present
Promoted Supervisor
• Trained and coached store associates to promote and execute team, store, and company performance
• Provided constructive feedback and facilitated conflict to ensure the growth and collaboration of team members
• Assisted management with recruiting and interviewing potential employees
• Oversee security & loss prevention in store for accurate inventory and merchandise flow to minimize company shrinkage
• Demonstrate accountability and sets attainable goals for store sales
• Fulfill online orders as needed (pack and ship)
• Maintain sales floor
• Restructure the sales floor per season
• Always put the customer’s needs first
• Opened and closed the store which included cash reconciliation, banking, reporting, and security
• Write employees up as needed
Store Associate May 2022 – February 2023
• Provide great customer service to all customers
• Handle any customer complaints
• Track Inventory
• Achieved store sale goals daily
• Operated cash registers, managed financial transactions, and balanced cash drawers Dock Worker/Forklift Operator
PepsiCo - Chicago, IL March 2021 to May 2022
• Transferring goods safely
• Load and unload products of the PepsiCo company
• Placed Products on Pallets
• Keep dock area clean
• Track Inventory
• Printing shipping labels and postage
• Inspecting foods received for damage
Warehouse Worker
Flex-n-Gate - Chicago, IL March 2019 to December 2020
• Forklift driver
• Assembly line lead
• Forklift Trainer
• Team Leader
Dock Worker
Pitt Ohio - Minooka, IL February 2016 to October 2018
• Safely operate heavy equipment as directed.
• Actively monitor products from the Hot List that need to be completed for orders scheduled to be shipped.
• Stack pallets properly in order not to damage the products and scan into inventory using scan gun.
• Maintain a clean and organized dock environment free of any debris to prevent potentially hazardous occurrences.
• Examine contents of cartons and ensure that appropriate quantity has been received. Car Porter
Napleton Hyundai Kia - Calumet City, IL April 2015 to February 2016
• Kept vehicles new and used looking sharp when customers arrive.
• Washing exterior and interior of vehicles clean, wiping them down and cleaning interior.
• In all-weather conditions removing snow and any debris from lot.
• Picked up and dropped off vehicles to other lots. Education
High School
T.F North High school - Calumet City, IL
August 2005 to June 2009
Skills
Mac, Microsoft Excel, Microsoft outlook, Microsoft Word, Stocking, Pallet Jack, Warehouse, Forklift, Load & Unload, Shipping & Receiving, Loader Operation, Organization Skills, Interpersonal Skills Certifications and Licenses
Driver's License, Forklift Certification
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