Client Service P O

CURRICULUM VITAE.

ANN NDUMI MUSEMBI.

Mobile number +254 (0-715-***-*** / 072*-******

Email address ************@*****.***

P.O Box 582**-***** Nairobi, Kenya.

Personal statement

A competent professional equipped with several years work experience in both medical and world .I am seeking a more challenging job in where my skills and expertise will be developed further as I contribute towards achievement of organisational goals and objectives.

Competencies

.Ability to verify interprete and dispense prescriptions.

. Knowledge in extemporaneous preparations.

Well-developed communication, interpersonal skills and the ability to interface directly with other people

Good client management skills, ability to work under minimal supervision with high level of integrity, ability to write a comprehensive and well outlined reports

Proven ability to handle confidential information with discretion, adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.

Experienced in providing full secretarial, administrative and office management support to Executives / Managers in a busy multi-cultural office environment.

Employment history.

Pharmaceutical Technologist.Equity Afia Matuu.June 2024 todate.

Duties and responsibilities.

.Receiving, validating and interpreting prescriptions.

.Mentaining drug inventory.

.Raising, requisitions for drugs .

Pharmaceutical Technologist. Riftcare Pharmacy. March 2024 to June 2024

Duties and responsibilities.

. Dispensing medication by compounding,packaging and labelling Pharmaceuticals.

.Managing over the counter conditions.

.counselling patients on drug therapies.

.Commodity management by keeping records, taking inventories of all the drug stock.

Loan Officer,Asa Kenya International.April 2019_ March 2021

Duties and responsibilities.

. Performed marketing roles in making known of company’s loan product.

.Recruiting new members and increasing the branch portfolio.

.Verifying old and new clients on their eligibility to access loans.

.Visiting different groups and collect member’s due in accordance to company’s Act.

.Any other duties assigned.

Assistant Administrator, Ceragem Health Care International. February 2014 – December 2019.

Duties and responsibilities.

Performed secretarial and administrative duties for the Office Managers in handling a sensitive, complex, and confidential reports / documents.

Prepared administration reports and managed the office petty cash. This included but not limited to: office supplies usage, calls received and concerns noted, staff welfare reports and any other administration reports that was required from time to time

Managed the organization’s reception area, responded to general enquiries and attend to walk in visitors, received incoming calls and forward to relevant persons/take messages for those absent.

Provided general office administration services by implementing administrative systems, procedures, and policies and monitoring administrative projects and tasks to their successful completion.

Answered incoming calls, managed all matters pertaining to Administration/office appearance and utilities, handle administrative tasks and provide research and administrative support to all departments and individuals, where necessary.

Procurement Assistant / Storekeeper. Valley Star Academy. June 2013 - January 2014.

Duties and responsibilities

Maintained a safe, clean and orderly work environment by following all safety protocols and performing routine housekeeping and workplace organization.

Examined the incoming materials to confirm quantity, description and code / part numbers in order to ensure accuracy of the material received or products preparing to ship.

Ensured all approved purchase requisitions were processed in timely manner and recommended the most appropriate method of procurement

Conferred with vendors and suppliers to obtain product or service information such as price, availability and delivery schedule, obtained estimate value of goods and services through multiple quotations from reliable and competitive suppliers.

Involved in receiving & inspection of goods, sorting and dispatching to respective schools and departments.

Procurement Intern. Kenya Revenue Authority. September – December 2012.

Duties and responsibilities.

Examined the incoming materials to confirm quantity, description and code / part numbers in order to ensure accuracy of the material received or products preparing to ship.

Conferred with vendors and suppliers to obtain product or service information such as price, availability and delivery schedule, obtained estimate value of goods and services through multiple quotations from reliable and competitive suppliers.

Together with relevant teams, carried out evaluation of quotations, supplier selection, contract administration and follow-up with accounts unit to ensure supplier timely payment.

Carried out inventory management and control by monitoring stock movement, identifying reorder levels and sufficient flow of required stock.

Assisted in establishing quality and quantity specifications of goods and services being procured in consultation with Head of Departments.

Managed supplier/customer relations; monitoring market trends and ensuring timely supply of quality goods and services that met all specifications.

Ensured that all suppliers pricing information was up to date and stored, in accordance with procedures on the Client Relationship Management System (CRM), maintain accurate and up to date supplier agreements, trading terms and details of rebates for those suppliers within my portfolio

Participated in supplier pre- qualification exercise and processes including developing of Kenya Revenue Authority approved list of contractors and maintaining vendor database with accurate and current information.

Educational background.

Kenya Medical Training College. Diploma in Pharmacy, March 2021-March 2024

University of Nairobi. Bachelor of Commerce, Procurement and Supply Chain Management Option .2009 -2014.

St. Ursular Girls Secondary. Kenya Certificate of Secondary Education. Grade B - (Minus) .2008.

Referees.

Feel free to contact the under mentioned in regard to my competence, work ethics and performance

Ms.Lydia W.Mung’ara

Pharmtech Riftcare Pharmacy

Mobile number +254 (0-700******

Mr. Nicodemus Ndetto,

Customer Relations Manager,

AAR Health Care.

Mobile number +254 (0-721-***-***.

Mr. Mikinyango Ndwiga, Director.

Ceragem Health Care International.

Mobile number +254 (0-720-***-***.

Contact this candidate